About Us

At SoCalGas, we believe that every Californian deserves a resilient energy future. We are working to achieve that future by empowering California to reach its sustainability goals through innovation, collaboration, and decarbonization. As our state's energy needs change, we will be there providing reliable energy that is clean, safe, and affordable to our 22 million customers.

In addition to helping shape the future of hydrogen technology and clean energy, as an employee of SoCalGas you'll also enjoy an aggressive total compensation plan, multiple upward mobility opportunities and the ability to find a true work life balance. We also strive to reflect the communities we serve by attracting top talent and maintaining a diverse workforce. To discover more about how rewarding it is to work here, we invite you to visit these pages on our website: Our Mission; Diversity, Equity and Inclusion, Sustainability, In the Community, and Employee Benefits. Join SoCalGas today to share in our mission to build the cleanest, safest, and most innovative energy company in America!

Primary Purpose

The Business System Analyst (BSA) is tasked with helping the business meet its objectives and goals by using broad IT and business knowledge to implement IT solutions which address business needs. Develop requirements, facilitate/conduct Business Domain testing, and provide training to ensure that the IT solution reflects the functionality necessary to address business goals and objectives. Provide application support to ensure that end-user issues are managed to resolution. Identify, develop and implement effective technology solutions that address small-scale initiatives.

Duties and Responsibilities

• Develop and manage requirements to ensure that the IT solution reflects the functionality necessary to address business goals and objectives. Include data analysis, modeling and process management as part of requirements facilitation.
• Model systems and data to a logical level, user interface design and prototyping, decision tables/trees, data flows, modeling and processes using various notation (use cases, class diagrams, activity diagrams, business process modeling notation).
• Provide application support to ensure that end-user issues are managed to resolution.\
• Facilitate and implement Business Domain Testing and may participate in Quality Assurance domain level testing to ensure that the IT solution reflects the functionality necessary to address business goals and objectives.
• Identify, develop and implement effective technology solutions that address small-scale initiatives.
• Develop and conduct user training to assure proper operation of systems.
• Perform other duties as assigned (no more than 5% of duties).

Education

Bachelor's Degree or certificate in business or information technology, or equivalent training and experience. Required

Experience

1-3 years related experience. Required

Knowledge, Skills, and Abilities

• Knowledge of project management in the areas requirements development, business domain testing and training.
• Writing unambiguous, verified requirements to a testable level (functional and non-functional requirements).
• Knowledge of software development lifecycle (SDLC)
• Knowledge of project management methodologies.
• Knowledge of testing methodology and tools.
• Knowledge of technology system interfaces and data integration; networks, operating systems.
• Knowledge of business; process, roles/responsibility, industry.
• Data analysis and Organization modeling.
• Requirements workshops/interviews/observation.
• Decision and costs benefit analysis.
• Solid communications (oral and written), interpersonal and consultative skills.
• Facilitation and Organizational skills.
• Analytical thinking and problem solving.
• Detail oriented and committed to a high level of accuracy.

SoCalGas strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education.

SoCalGas offers a competitive total rewards package that goes beyond base salary. This position is eligible for an annual performance-based incentive (bonus) as well as other merit-based recognition. Company benefits include health and welfare (medical, dental, vision), employer contributions to retirement benefits, life insurance, paid time off, as well as other company offerings such as tuition reimbursement, paid parental leave, and employee assistance programs.