Join the soaring success of SOARR, a dynamic company founded just three years ago and already scaling new heights! Based in the vibrant hub of Central Texas (Dallas/Fort Worth), we're on the lookout for talented individuals to join our rapidly expanding team. At SOARR, our people come first, and our company culture reflects this ethos every step of the way.

As part of the SOARR family, you'll enjoy a range of benefits designed to support your well-being and help you thrive. From comprehensive insurance plans to the freedom of unlimited paid time off, we're committed to ensuring our team members feel valued and empowered to do their best work.

If you're ready to be part of a team where innovation, collaboration, and growth are the norm, then come join us at SOARR. Together, we'll continue to reach new heights and redefine what's possible in our industry.

SOARR Services (Based in Dallas/Fort Worth) is an organization that helps Hotel Managers and Owners recover revenue that is rightfully owed to them from 3rd Party Booking Engines (Expedia, Hotels.com, etc)

Role Description

This is a full-time remote role for an Onboarding & Operations Team Member (Client Experience Manager). The Onboarding & Operations Specialist will assist with handling day-to-day tasks related to onboarding new accounts as well as managing our Remote Audit Team and CX Teams.

• This includes..
• Analyzing data, communicating with senior leadership as well as hotel managers/owners on a daily basis
• Managing projects, and ensuring efficient operations of our revenue recovery program for clients.
• The role requires strong analytical skills, effective communication and expertise in operations and personel management (Large Remote Audit Team)

Qualifications

• Analytical Skills, Operations Management, and Personel Management
• Strong communication skills
• Hospitality Experience (A Plus, but not required)
• Ability to work independently and remotely
• Attention to detail and ability to analyze data

Industry

• Hospitality

Employment Type

Full-time (REMOTE - TEAM IS CURRENTLY BASED IN PLANO, TX)

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Flexible schedule
• Paid time off
• Parental leave
• Professional development assistance

Location:

• Dallas-Fort Worth, TX (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: Remote