The Integrator (COO) will oversee the company s operational processes to ensure a superb customer experience. The Integrator will optimize the company s operating capabilities, employ strategies to maximize customer satisfaction, and manage sales/marketing initiatives. The goal is to secure the functionality of the business to drive extensive and sustainable growth.

Duties: Including but not limited to:

• Collaborate with Visionary (CEO) to set and drive the organizational vision and operational strategy
• Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives in tandem with Visionary
• Translate strategy into actionable goals for performance and growth, helping to implement organization-wide goal setting, performance management, and annual operating planning
• Oversee company operations, employee productivity, and sales, and build a highly inclusive culture ensuring team members thrive and organizational outcomes are met
• Analyze internal operations and identify areas of process enhancement
• Ensure effective recruiting, onboarding, professional development, performance management, and retention
• Aggressively manage capital investment and expenses to ensure the company achieves targets relative to growth and profitability
• Coordinate preparation of operating and sales reports
• Evaluate company gross profit targets and offer suggestions on how to improve overall company gross profit
• Maintain and build trusted relationships with key customers, clients, partners, and vendors
• Review and analyze budget reports and prepare and develop budget modifications and recommendations
• Study methods for improving work measurements and performance
• Participate in weekly leadership meetings

Qualifications:

• Minimum of 5 years in leadership role, required
• Advanced degree (BA, BS, MA, MS)
• Leadership skills with resolve, personal integrity, and emotional intelligence
• A solid grasp of data analysis and performance metrics
• Ability to approach business from a creative point of view
• Time management and organization skills
• Self-Starter/self-motivated
• Computer skills - specifically, Excel, Word, and Microsoft Outlook
• Strong ability to help others succeed
• Conflict resolution skills
• Business and financial acumen
• Professionally and effectively communicate in both written and verbal form
• Commitment to and support of the mission and vision of the company

• Salary commensurate with experience
• Casual and collaborative atmosphere
• Health insurance, life insurance, AFLAC benefit enrollment, dental, and vision
• PTO, 401(k) retirement plan, FSA, and bonuses
• Maternity/paternity Leave
• Company phone/computer
• Fitness facility open 24 hours
• Free coffee and snacks
• Opportunities to learn new skills, apps, software, and processes

Physical Demands:

• Ability to sit and stand for prolonged periods of time
• Ability to spend long hours in front of a computer screen
• Noise level may vary depending on job location