Mountain Capital Partners is Hiring a Summer Guest Services Staff Near Flagstaff, AZ
(FT or PT, Seasonal) The Guest Service Staff & Activity Attendant are responsible for the professional and safe operation of the summer operations and actives. In addition, they will provide a fun, pleasant, and professional experience to guest visiting Arizona Snowbowl. Essential Functions
Knowledge of Arizona Snowbowl facilities and services. A thorough understanding of Snowbowl’s tickets, season passes, promotions, and discounts is expected.
Customer service skills while interacting with diverse guests and their needs. This includes being able and ready to greet every guest with a smile and answer their question(s) accurately and politely. Pleasant and well-developed social skills are a must.
Accurate and proficient basic math skills with attention to detail to result in accurate cash handling in a fast paced environment. Daily drawer balancing is required.
Deal with basic problem solving situations.
Familiarity with computers, software, and phone systems.
Familiarity and compliance with department policies.
Able to answer emails professionally.
Ability to restock retail items and keep the retail section clean and orderly. (i.e.)folding T-shirts, zipping up jackets, stocking and facing inventory.
Responsible for cleanliness of the Sport Shop, tunnel, and Activities area.
Responsible for setting up, operating, and taking down our outside summer activities.
Outstanding work ethic and attendance; willingness to work holidays and weekends.
Providing outstanding teamwork and ability to collaborate with others daily.
Be willing to jump in and help wherever needed.
Commitment to providing a safe work environment for employees and guests.
Experience Requirements
Previous experience on a POS/ using cash drawer Preferred
Basic math skills
Experience working in a customer service position
Physical Requirements
Able to move and carry at least 25 pounds
Cleaning/ maintaining lodge and department areas such as windows, picking up trash, ect.