COMPANY

A leading technology solutions provider dedicated to helping customers design, deploy and manage next-gen IT infrastructure. They deliver high-value products and services through their global presence and 3,000 team members. They provide challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements.

POSITION SUMMARY

We are looking for Network Technicians with a proven track record in:

• Racking and stacking of network devices
• Cable patching
• Physical layer troubleshooting
• Equipment disposal activities

This position will support facilities management, site security, and project engagement with a commitment and desire to satisfy our customers by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success.

Position Details:

• Hourly position based on candidates experience and skillset
• Long term contract with possible extensions or hire
• Standard work hours: 40 hours a week; working on 24/7 model so need to be flexible
• Client Addendum will need to be followed. A copy will be provided at the time of candidate's offer acceptance.

KEY RESPONSIBILITIES

• Patching cabling between network equipment and customer’s network 
• Installation of power cables from equipment to power supply in rack/cabinet/closet
• Installation, troubleshooting, and de-installing network equipment
• Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
• Install, troubleshoot, and de-install Network General remote Sniffers
• Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels
• Act as an interface between customer’s associates and management
• Provide hardware break-fix services for network infrastructure
• Perform onsite call-through, data, voice, website, and security testing
• Perform back-up testing to ensure all systems are connected to the customer’s network as directed
• Support carrier testing of circuits
• Assist with facilities efforts
• Power and uninterruptible power supply (UPS) restoral
• Water problems, 
• Emergency cooling restoration, 
• Fire suppression exercises, restoration, and post-fire events
• Support inventory management activities
• Receiving inventory
• Tagging of assets
• Tracking spares (crash kits)
• Ordering inventory
• Updating inventory records
• Prepare and return damaged equipment
• Act as an interface, as needed, between associates at the applicable location and centralized project/operations / MAC management
• Coordination services will be provided 24x7; Coordinate with and support other third-party vendors (e.g., telecommunications, wiring, distributed antenna solutions, WAN/LAN management) in compliance with customer’s requirements.

REQUIRED EXPERIENCE & EDUCATION

• 5 years of experience in data communications
• Must have a basic knowledge of Cisco switches and routers
• Must have a basic knowledge of local and wide-area networking.
• High school diploma or equivalent required
• Requires appropriate equipment and training with high-speed fiber-optic transport
• The ability to clean high speed single-mode optical connections
• The ability to measure, transmit and receive on high-speed optics
• The knowledge and experience to work safely with high speed single-mode long-range optical lasers
• Must be proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers.
• Requires experience in working in data centers and communications closets
• Must be able to perform rack and stack activities
• Must be able to safely lift heavy objects
• Must understand cable patching processes and procedures
• Must have a basic knowledge of data communications networking.
• Must be able to assist in troubleshooting issues
• Must understand network terminology
• Must be willing to work shift work which includes nights and weekends

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