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***Store Manager - San Jose***
San Jose, CA / *Shops* / Full-time
Smitten is a pledge to ice cream. We serve the freshest, smoothest scoops made with only unprocessed, real, locally sourced ingredients fresh-churned by Smittens one-of-a-kind Brrr ice cream machine.
In 2009, on a mission to reengineer ice cream from the ground up, founder and CEO Robyn Sue Fisher invented and patented her own ice cream machine that could churn ultra-smooth scoops in about 90 seconds. She put Smitten on the map when she placed her custom-built Brrr machine atop a Radio Flyer wagon and started selling her churned-to-order ice cream on the streets of San Francisco to the crowds that gathered, soon building a cult-like following.
Touted by Vogue as The freshest, if not the best, ice cream on Earth, and featured in a vast array of media, from Food & Wine and Forbes to Wired and TechCrunch, Smitten is setting the bar for mastery of the perfect scoop. Smitten is available at five popular retail shops in Northern California and for delivery nationwide.
Robyn Sue and the Smitten crew continue to trailblaze the path of making fresh ice cream with the highest integrity. **Store Manager Responsibilities**
Embody the mission and values of Smitten each and every day
Recruit, hire, train, and develop team members who positively contribute to the culture of our company
Meet sales objectives at your shop by managing labor, increasing throughput, and delivering an exceptional scoop of ice cream to all guests
Partner with the Head of Operations to execute operational tactics to grow the business in a fast-paced environment engagement, and guest happiness
Think like an entrepreneur to find solutions that can increase sales, team member engagement, and guest happiness
Hold your team and yourself to the highest product quality standards
Listen to the needs and issues of your team and advocate on their behalf
Invite guests into our shop and ensure their experience is full of joy
Coach your team members so that they can grow with the company
Be the day-to-day face of the Smitten brand in your neighborhood by building relationships with guests and local partners
Work with Marketing Manager to execute local community marketing programs
**Store Manager Requirements**
1 years management experience in the restaurant industry
3 years experience in retail, quick service, or full-service restaurants
High school diploma or equivalent educational experience
Certified Serv-Safe Food Protection Manager
Able to work various shifts per week and be available weekdays, evenings, and weekends
Able to lift up to 50lbs
Able to stand for up to 10 hours at at time
Able to work up to 50 hours a week
Authorized to work in the United States
Must pass a background check
**What We Offer You**
An entrepreneurial work environment where you can have an impact on a growing company
Mentors committed to developing you to take on more responsibility within the company
A welcoming and supportive team where diversity and creativity are valued
Competitive pay plus opportunities for stock options and cash bonus
Health, dental, and vision coverage
A complimentary scoop of Smitten Ice Cream with each shift, and discounts on merchandise and ice cream purchases
Full Time
$67k-102k (estimate)
05/01/2024
05/20/2024
smittenicecream.com
Los Angeles, CA
50 - 100
Restaurants & Catering Services