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Smithco Services is Hiring a HVAC Dispatcher - West Palm Beach Near Beach, FL
Smithco Services is a well-established HVAC & Refrigeration company seeking a Full time Dispatcher or Customer Service Representative to work Monday through Fridaybetween 8 a.m. to 5 p.m. No nights or weekends. Be a part of a great company with a fun work environment alongside good people dedicated to great customer service. Stop searching.
Requirements for this Position:
Dispatcher and phone experience for a Service company (preferably HVAC)
Must be reliable with attendance, punctual, organized and professional
Ability to work in a fast paced environment independently and as part of a team
Customer Service skills such as a positive attitude, friendly tone of voice and ability to communicate clearly
Geographic knowledge of Palm Beach, Broward, Martin counties is a plus
Basic computer knowledge such a Word and Excel
Daily Duties:
Answer incoming customer calls and determine the type of service needed
Make outgoing calls to our customers to schedule preventative maintenances. No cold calling!
Schedule, assign and dispatch Service Technicians and assist as needed
Maintain dispatch board and create work orders as needed