A Pet Groomer contributes to Smith Veterinary Hospital by grooming pets and providing other services such as bathing/brushing, ear and teeth cleaning, or nail trims. This role works closely with the grooming team to develop new relationships in the community. Ideal candidates are excited about our pets and our clients, and go the extra mile to ensure they are delighted with services when leaving our hospital.

Key Responsibilities:

• Perform grooming services, delighting our clients and pets, including brushing, bathing, and conditioning of animals.
• Groom and style pets based on pet owner instructions and requests. Follow standard procedures and breed standards.
• Ensure wellness and safety of those in our care at all times.
• Approach and greet pet parents, providing quick and courteous service by learning about pets, neighbor preferences, and determining their needs.
• Drive neighbor satisfaction by developing long-term relationships with pet parents, sharing product knowledge, and suggesting products and services needed for happy and healthy pets.
• Community outreach to attract new neighbors into our hospital.
• Suggest customized, additional services over the basic self-wash or groom.
• Perform routine cleaning, keeping our environment inviting, and assist the pet center team with tasks and neighbor engagement in downtime.

• A minimum of 1 year of experience in retail or other service provider with an emphasis on providing topnotch service.
• Excellent communication skills with the ability to ask probing questions to ensure clarity around pet needs and neighbor preferences.
• Ability to quickly build client and pet relationships.
• Ability to increase and maintain long-term client business.
• Passion for pets and an understanding of what pets mean to their owners.

Required Knowledge, Skills and Abilities:

• Experienced candidates must be skilled in bathing/brushing and scissoring with multiple dog breeds.
• Ability to balance quality and quantity of grooms.
• Ability to work with and manage small, medium and large dogs and work around fur and dander.
• Ability to move or lift merchandise, equipment, and pets weighing up to 50 pounds.
• Ability to stand, bend and stoop for extended period of time.
• Candidates must have reliable transportation to pet center, including ability to travel to other locations within the market for training, etc., as needed.
• Flexibility in work schedule including the ability to work extended hours, mornings & afternoons,.
• All candidates must pass the drug, background and validated selection test, and be 18 years or older.

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• Employee discount

Compensation package:

• 50% commission
• Commission pay
• Performance bonus
• Tips

Schedule:

• 8 hour shift
• Day shift

Work Location: In person