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Patient Service Representative
Smile Brands Group Inc. Strongsville, OH
Apply
$39k-53k (estimate)
Full Time 6 Days Ago
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Smile Brands Group Inc. is Hiring a Patient Service Representative Near Strongsville, OH

**Patient Service Representative**

Location Strongsville, OH Category Front Office **Ref #:** 118052 Job Type Part-Time Merit Dental - Strongsville JOB DESCRIPTION **Company Overview:**

**Job Description:**

At Merit Dental, we are passionate about patient care and service. If you are interested in building a career with people who work every day to be the best, and whose work creates happy, healthy and loyal patients, Merit Dental may be the place for you.

We are proud to serve our hometown communities. Merit Dental dentists, hygienists and dental assistants serve the dental care needs of patients in 17 states.

As a **Patient Service Representative** with Merit Dental, you are a key contributor to making the dental practice run efficiently by being a standout colleague and working together for phenomenal patient outcomes. As a member of our team, you enjoy competitive pay, benefits, flexibility and structure. You receive peer mentoring support, continuing education, internal advancement opportunities and a culture that values and recognizes your contribution.

**Responsibilities:**

* Enthusiastically greet and assist patients in person and via the telephone

* Update patient charts and patient accounts

* Schedule hygiene appointments maximizing providers schedule

* Ask for patient referrals

* Process new patient paperwork and accounts

* Review patient insurance eligibility from managed care list

* Create and maintain patient call list and utilize various scripting for patient communication

* Ensure all provider charges are posted correctly

* Confirm patient appointments

* Prepare and process referrals

* Process insurance submissions and pre-authorizations

* Manage delinquent patient accounts and follow up patient complaints

* Ensure office supplies are in stock as needed

* Adhere to HIPAA privacy policy

* Maintain a neat and professional environment

**Required Qualifications:**

**Qualifications:**

* High School Diploma

* Front desk experience in a medical or dental office.

* Computer proficiency in Microsoft applications

* General office equipment knowledge

* Attention to detail and ability to complete tasks with a high degree of accuracy

* Exceptional customer service skills

* Ability to communicate effectively with internal and external customers

* Analytical skills

* Dependable and reliable

* CPR Certification

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits Just as you look out for your patients, we want to look out for you too. We appreciate the hard work and dedication of all our employees and affiliated dentists for providing Smiles for Everyone! To welcome your efforts, we offer a full range of benefits.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-53k (estimate)

POST DATE

05/29/2024

EXPIRATION DATE

06/15/2024

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The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

01/09/2022: Lafayette, LA

Step 3: View the best colleges and universities for Patient Service Representative.

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