Systems & Methods, Inc. (SMI)

SCANNER

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 51st year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

.Position Overview

• Opens, sorts, and prepares mail for scanning
• Load documents into scanner while maintaining the order of input to ensure mail is scanned and indexed accurately
• Monitor scanning process and troubleshoot problems, as necessary
• Perform quality checks by verifying electronic images on the screen and correcting any scanning issues
• Forwards misdirected mail to appropriate entity

• Ensure all scanning is completed in a timely and accurate manner in accordance with the scanning protocols

• Review envelope discard bin and remittance files for potential missed payment instruments

• Other duties may be assigned

Knowledge of:

• Document scanning operations and workflow
• Operating a high-speed production scanner
• Modern office practices, procedures, and equipment
• Interpersonal skills using tact, patience, and courtesy

Ability to:

• Pay attention to detail

• To perform high levels of repetitive motion daily

• Lift up to 20lbs

• Listen effectively and follow written and verbal instructions

• Read at a level sufficient to understand documents containing addresses and key words

• Achieve the established production and accuracy standards

• Maintain confidentiality in relation to documents being scanned

• Work independently with little direction and in a team environment

• Meet stringent schedules and timelines

• Work successfully in a fast-paced environment: and

• Work flexible schedules and overtime hours, as necessary

Education and/or Experience

• High school diploma or equivalent
• At least one year prior experience in mail center, document imaging or other related fields, OR equivalent combination of education and experience that provides the knowledge, skills, and abilities needed to perform the work.

Language Skills:

• Fluent in English

Computer Skills:

• Basic knowledge of Microsoft Windows

Schedule:

• Early shift, Monday-Friday, up to 35 hours per week. The shift starts at 7:30am.

Must reside near office in Raleigh.

Perks:

• Paid Training
• Contribute to your financial security with Retirement Savings plan investments (401K)
• Enjoy paid time off and paid holidays
• Relaxed dress code
• Health Club Reimbursements
• Career Growth Opportunities
• Coworkers Who Feel Like Family

We are an Equal Opportunity Employer. We are a Drug Free Workplace. #WeHireVets-Spouse #WelcomeVets

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