ESSENTIAL DUTIES

• Provide support for current and future enterprise systems
• Adherence to the administration of SMC Global IT security policies, procedures, best practices, and established standards
• Participate in and optimize IT Infrastructure implementations, forecasting, and maintenance
• Support of the design, development, and management of network servers, virtualization, storage, and monitoring systems
• Provide management with ways to improve administration, monitoring, reporting, and standard operating procedures
• Design, plan, install, review, and evaluate data center infrastructure
• Deployment of Servers and virtual environments, including but not limited to VMWare, various Windows server versions, and Linux
• Troubleshoot data center systems including any reported data center issues and recommend improvements required to enhance performance
• Identify and help create documentation and diagrams for the global data center knowledge base
• Manage current infrastructure equipment inventory levels to keep equipment up to date with current OS levels and required Enterprise functionalities
• Provide tactical and strategic input for overall data center planning and related projects including utilization of technology for cost savings or enhanced productivity for SMC
• Experience modifying and developing scripting or programming languages
• Work with customers to assist with data center capacity and high availability requirements
• Maintain a current level of technical knowledge and/or certification in data center technologies
• All other duties as assigned

PHYSICAL DEMANDS / WORK ENVIRONMENT

• Off-hour meetings and work to accommodate global time zones
• Carry mobile phone during work and off-hours
• Collaborative team environment in a shared workspace
• General office, computer room, warehouse, and factory areas
• Infrequent off-hours work and local/international travel as required
• Able to sit for extended periods
• Minimum lifting requirements of 15 pounds

MINIMUM REQUIREMENTS

• Associate degree or commensurate work experience
• 5 years of experience with a mixture of the following:
  • Practical experience with VCF, VMware vSphere 7 (6.5 ) (including multiple sites/clusters, host profiles, customizations), vMotion, VMware ESXi, vCenter, vROPS, Horizon, IDPA, NSX, NSX-T, VDI deployment, configuration, and maintenance in production environments
  • Administration of VMware virtual environment using vSphere spanning multiple data centers and networks
  • Experience with Dell VxRail, Data Domain, Avamar, EMC, and IDPA storage platforms
  • A minimum of 4 years experience deploying, managing, migrating, and upgrading Microsoft technologies such as Windows Server, Active Directory, GPOs, SCCM, O365, and security policies
  • Experience deploying, troubleshooting, and maintaining Windows Server 2012 and beyond
  • Experience deploying and managing MFA and security solutions such as Okta and PAM (Privileged Access Management)
  • Basic Networking Knowledge (VLANs, firewalls, load balancers, NAT, DNS, LANs/WANs)
  • Experience with common network services, SNMP, Syslog, DNS, NTP, DHCP, AD, etc.
  • Experience with public cloud providers such as Amazon, Microsoft, and Google
• Analysis of data center performance using standard tools, to provide root cause analysis, recommendations, guidance, and expertise in maintaining the highest level of performance
• Perform complex troubleshooting, backup, archiving, and recovery tasks
• Experience conducting routine maintenance for all systems as needed for security and feature updates
• Assist in the architecture design, implementation, commissioning and build-out of new facilities
• Industry certifications with Microsoft, and/or VMware preferred
• Ability to travel abroad