Data Center Critical Facilities Engineer

Elk Grove, IL

Hybrid Schedule

• The Data Center Critical Facilities Engineer will be responsible for Data Center Engineering within Client s Data Centers and colocation facilities, including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.
• Provide onsite and remote support for core infrastructure devices (network, security, compute, storage, etc.).
• Provide administrative support via our DCIM tool (Nlyte) for documenting all Move/Add/Change/Decommission (MACD) work performed across all data centers and colocation facilities.
• Comply with colocation shipment rules by creating inbound and outbound tickets for equipment as necessary.
• Partner with our vendors to perform installations.
• In our corporate owned data centers, operate and manage both routine and emergency services on a variety of critical systems as needed - such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Work in partnership with the Client Facilities team to ensure the highest levels of operation for critical data center infrastructure is always maintained.
• Create and update reporting and metrics as needed.

DUTIES AND RESPONSIBILITIES

• Oversees specialized preventative and corrective maintenance on-site to critical facility components and/or systems.
• Engages vendors to perform moderately difficult repairs, maintenance, and installations and on-site inspections to critical facility systems.
• Supervises the Building Monitoring System (BMS) and resolves alarms for specialized issues requiring considerable judgement and implications to resolve; follows guidelines on standard procedures and makes recommendations for solutioning.
• Operates and maintains plumbing, fire suppression, and life-safety systems.
• Implements energy efficiency measures.
• Works on assignments requiring considerable judgment and initiative. Understands implications of work and makes recommendations for solutions.
• Coordinates and directs vendors on skilled tasks to ensure that maintenance activities are carried out per standards and requirements.
• Assists with the creation and submission of scripts for maintenance.
• Tracks and implements the work approval process for service providers for critical maintenance (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out).
• In cooperation with the vendors, changes/updates technical files for plants and equipment ensuring files and builds are up to date.
• Identifies Single Points of Failure (SPOFs) and makes recommendations for solutions.
• Responds to all on-site incidents, including failures, significant problems, and delays.
• Performs Root Cause Analysis (RCA) and make recommendations for solutions.
• Supports the on-site staff during incidents.

EDUCATION AND EXPERIENCE

• 2-4 years of Data Center Engineering experience required.
• 2 years of experience at Apprenticeship/Technician level in Mechanical/Heating, HVAC, and/or Electrical Engineering (preferred).
• Experience in a data center, hospital, power plant, or similar mission critical environment.
• Experience in electrical equipment inspection, troubleshooting/repair, and acceptance testing.
• Knowledge of electrical and mechanical systems used in a data center environment (i.e., Medium/Low Voltage Feeders, Transformers, Switchgear, Relay Protection, Generators, UPS systems, ATS/STS units, VFDs, Relay Protection, Chillers, Air handling units and CRAC units).
• Ability to communicate effectively with contractors who perform maintenance or upgrade work on systems.
• Ability to learn quickly and address issues as they arise.