Locker Specialist - Universal Studios, Orlando, FL - Part-Time

$17.50 / hour

Approximately 12 - 20 hours per week, Sunday, Monday, Friday and Saturday

Must be able to work nights, weekends and holidays when scheduled

COMPANY BACKGROUND

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, Sweden, United Kingdom, and Singapore.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC FUNCTION

This position offers a theme park career with flexibility, great pay, and a fantastic work environment! - Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate.

Smarte Carte Inc. is seeking a self-motivated individual for a part-time Locker Specialist. This position will maintain Smarte Carte lockers and interact with theme park Guests.

KEY RESPONSIBILITIES

• Repair out-of-order lockers.
• Perform regular maintenance on locker units and accurately record all tests and repairs on appropriate forms.
• Maintain the appearance of locker units, cleaning on a regular basis and removing spills and debris immediately.
• Comply with maintenance instructions in the Smarte Carte operations manual.
• Follow all safety rules and guidelines.
• Provide courteous assistance to theme park Guests.
• Maintain a good appearance and relationship with theme park partners and Guests.
• Additional duties as assigned.

EXPERIENCE

• Minimum of 1 year of customer service experience required
• Minimum of 2 years work experience preferred
• Theme Park operations experience preferred
• Basic understanding of electro/mechanical assembly, troubleshooting and repair

EDUCATION

• High School Diploma or GED

LICENSES & CERTIFICATIONS

• Valid Drivers license required

PHYSICAL REQUIREMENTS

• Lift 40 lbs. to waist height
• Push/Pull 75-100 lbs.
• Bend and stoop, walk and stand for long periods of time
• Visual acuity/manual dexterity to perform mechanical and electrical repairs

Experience

• Basic understanding of electro/mechanical assembly, troubleshooting and repair
• 1 year(s): Customer Service

• Two years prior work experience
• Theme park operations experience

Education

• High School or better

Licenses & Certifications

• Drivers License

Skills

• Driving
• Troubleshooting
• Attention to detail
• Communication
• Cleaning
• Customer Service

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Self-Starter: Inspired to perform without outside help