9 application production support Jobs in charlotte, nc
SORT BY
C
M
T
C
C
T
F
H
W
Actimize Production Support
$72k-93k (estimate)
Full Time
2 Weeks Ago
Cynet Systems is Hiring an Actimize Production Support Near Charlotte, NC
Job Description:
Pay Range $50hr - $55hr
Responsibilities:
Pay Range $50hr - $55hr
Responsibilities:
- Receive, acknowledge, resolve/dispatch Incident tickets.
- Raise problem ticket for critical/repetitive incidents to identify RCA and permanent fix.
- Perform code changes as required to restore services.
- Monitor application health status & monitor log/dashboard to identify issue proactively.
- Analysis of business inquiries about application functionality and technology processes and troubleshooting of issues Support the batch processing cycle and resolve any abends.
- Identify and share efficiency ideas and opportunities to customer for implementation.
- Provide proactive issue resolution to items.
- Experience on Actimize RCM/ActOne for at least 3-5 years.
- Experience on Actimize SAM/IFM solution for at least 3-5 years.
- Experienced on Actimize application support for at least 1 year.
- Conversant with Incident Management, Problem management methodology
- eceive, acknowledge, resolve/dispatch Incident tickets.
- Raise problem ticket for critical/repetitive incidents to identify RCA and permanent fix.
- Perform code changes as required to restore services.
- Monitor application health status & monitor log/dashboard to identify issue proactively.
- Analysis of business inquiries about application functionality and technology processes and troubleshooting of issues.
- Support the batch processing cycle and resolve any abends.
- Identify and share efficiency ideas and opportunities to customer for implementation.
- Provide proactive issue resolution to items.
- 2 years minimum experience as an Actimize Support.
- Experience on Actimize AIS/RCM/ActOne for at least 3-5 years.
- Experience on Actimize SAM/CDD/WLF/IFM/UDM solution for at least 3-5 years.
- Strong knowledge on Actimize application support on ( SAM or WLF / IFM ) for at least 2 years in a complex environment.
- Conversant with Incident Management, Problem management methodology
- Experience: 8 to 12 Yrs
- Risk Case Manager, Actimize - Unified Data Manager, Actimize-CDD, Actimize-SAM, Actimize-Watch List Filtering, Actimize.
Job Summary
JOB TYPE
Full Time
SALARY
$72k-93k (estimate)
POST DATE
05/01/2024
EXPIRATION DATE
05/20/2024
WEBSITE
cynetsystems.com
HEADQUARTERS
ARCOLA, VA
SIZE
500 - 1,000
FOUNDED
2010
CEO
ASHWANI MAYUR
REVENUE
$50M - $200M
INDUSTRY
IT Outsourcing & Consulting
Related Companies
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
