Small Fish Big Fish Swim School is a leading learn-to-swim facility. Our dynamic team is looking for a vivacious and organized multi-tasker that thrives on interpersonal interaction in a family-oriented setting. Small Fish Big Fish Swim School is a leader in the aquatic industry that provides incredible swim lessons to children and adults in an energetic, loving, and safe environment. Ideal candidates must have a passion for water safety and want to help make a positive impact on others' lives.
Candidate Must:

• Be an advocate for fun
• Be professional
• Greet and welcome families
• Have good communication skills in-person/over the phone
• Love kids
• Demonstrate a strong desire to make a difference
• Display adaptability and decision-making skills in a fast-paced atmosphere
• Be a good first impression of the company on the phone and in-person
• Be comfortable not wearing shoes within the facility

Primary Functions of Position:

• Eager, frequent, and professional communication with clients in-person, on the phone, and through writing to schedule trials, lessons, answer inquiries, and collect tuition, responsible for kiddos getting to correct classes on pool deck
• Sharing friendly knowledge to guide purchases to increase sale transactions
• Provide assistance to students to and from the pool area to maintain a strict schedule that ensures lessons begin and end on time safely
• Utilize computer software to register new members, maintain accurate records, and collect tuition
• Coordinating with team members for smooth shift transitions and achieving quarterly goals

Education and Experience Requirements:

• High School Diploma
• 2 years of customer service experience and/or sales

Salary and Hours:

• Full Time (32 - 40 hours per week)
• Shifts are 3:45 pm - 8:15 pm Monday - Wednesday, and Friday 10:45 - 7:00 PM and 8:00 am - 3:15 pm Saturday and Sunday
• Salary begins at $13.50, pay rate increase with lifeguard certification and/or Water Safety Instructor certification

Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.