12 Guest Services Representative Jobs in Lincoln, NE
Slim Chickens is Hiring a Guest Services Representative Near Lincoln, NE
Job Summary: The Guest Services Representative is responsible for taking phone calls, reservations, checking guests in and out, and accommodating guest requests in a pleasant, professional and efficient manner.
Essential Job Duties:
- Practices life safety & security practices in accordance with Franchisor standards.
- Counts out cash box and bank drawer at beginning of shift.
- Registers guests in a timely and efficient manner and assigns rooms.
- Maintains a working knowledge of rate structure and marketing programs, and up-sells whenever possible.
- Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment and travel.
- Transmits and receives messages using equipment such as computer, telephone, fax and switchboard.
- Maintains accurate record of room inventory at all times.
- Computes bill, collects payment, and makes change for guests.
- Makes, modifies and cancels reservations for guests as required.
- Posts incidental charges to guest accounts.
- Balances credit card vouchers to Computer totals.
- Keeps track of change bank and balances Front Desk to Computer totals at the end of each shift.
- Encodes key cards for guests.
- Performs all procedures as outlined by the franchisor's standards manual.
- Performs incidental cleaning as needed, i.e., stripping beds and removing trash.
- Coordinates preparation and presentation of breakfast bars where applicable.
- Communicates issues, concerns, complaints, compliments, and suggestions to the management of the organization and not to other associates, guests, etc.
- Supports the Best Western Mission Statement, Vision Statement, philosophy, policies and procedures.
- Does whatever it takes to create OUTRAGEOUS GUEST SERVICE.
Job Summary
Full Time
Restaurants & Catering Services
$29k-38k (estimate)
09/27/2023
06/29/2024
slimchickens.com
LITTLE ROCK, AR
100 - 200
2003
$10M - $50M
Restaurants & Catering Services
Related Companies
About Slim Chickens
Our roots run deep in the Delta where the food is honest, meals are social, and the door is always open. We started with a mission to bring a dose of that southern hospitality to a fast, casual settingserving Fresh Delicious Chicken to the communities we serve. Our startup story is pretty simple. It all started with a craving for a quick, quality meal fresh chicken cooked to order. The founders, Greg Smart and Tom Gordon, discovered there was a niche to fill and rallied where lots of great startups begin, from their garage! Tireless testing and a laser-focused vision launched the first Slim Ch...ickens restaurant in Fayetteville, Arkansas, 2003. Now over 15 years and tens of thousands of happy customers later, we know that theres something special about our hand-breaded chicken tenders, fresh hot chicken sandwiches, made-to-order wings and our house-made dipping sauces that keep our loyal fans coming backover and over again. Our service model sets us apart from quick service restaurants. Whether youre dining in, driving through, or carrying out, our people will greet you with a warm smile and a desire to please. When dining in, we bring your food to your table and provide you with that extra touch of hospitality. We strive to return that enthusiasm by giving back to the communities we servehelping local non-profits with fundraisers, donating food to community events, and doing everything we can to improve the lives of people in the communities where we live and work.
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The job skills required for Guest Services Representative include Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Representative job description and responsibilities
Accepts payment, makes change and presents departing guest checkout statements.
02/11/2022: Biloxi, MS
Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.
03/07/2022: Wichita Falls, TX
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/26/2022: Little Rock, AR
Verifying guest details upon arrival and allocating guest rooms.
03/17/2022: Lorain, OH
The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.
01/03/2022: Boulder, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Representative jobs
The Guest Services Representative will ensure the guests have a great experience.
01/27/2022: New York, NY
A guest service representative generally needs to have excellent communication skills.
12/31/2021: Lafayette, LA
Listen, understand and take action.
01/18/2022: Chico, CA
Measure and analyse customer feedback.
02/22/2022: Canton, OH
They also do greetings upon arrival of the guest and making them feel welcomed
02/17/2022: Santa Maria, CA
Step 3: View the best colleges and universities for Guest Services Representative.
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