Job Posting: Security Camera Technician*

Are you a detail-oriented problem solver with a passion for unraveling mysteries? company is looking for talented individuals like you to join our team as Security Camera Technicians!

About Us:

At company, we specialize in providing cutting-edge video security solutions, including event-based monitoring, to a prestigious roster of national clients across the United States. We're dedicated to delivering top-notch remote support and ensuring the safety and security of our clients.

Position Overview:

We're currently seeking Security/Client Support Technicians to join our team at our Delaware, Ohio office. In this role, you'll play a crucial part in maintaining and troubleshooting IP camera systems for our valued customers. This is an in-office position, offering a stimulating environment with no additional travel required.

Responsibilities:

- Utilize remote access tools to troubleshoot IP camera issues across customer networks

- Schedule and provide support to on-site technicians, ensuring efficient resolution of issues

- Maintain detailed documentation of all work performed

- Conduct thorough video reviews and investigations, including preparing written reports as needed

Experience and Skills Required:

- Minimum of 2 years' experience working with IP security cameras

- Proficiency in working with computers and IP network devices

- Ability to effectively support remote technicians in troubleshooting camera systems

- Strong customer service focus with excellent verbal and written communication skills

- Familiarity with Microsoft Office programs, particularly Outlook, Excel, and Word

- Experience with burglary systems, access control, fire systems, and monitoring centers is advantageous

Why Join Us?

- Competitive compensation and benefits package based on experience and skill level

- Opportunity to work with cutting-edge security technology and solutions

- Collaborative and supportive work environment

- Chance to make a meaningful impact in ensuring the safety and security of our clients

Job Type: Full-time

Pay: $21.54 - $31.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Candidate Email:-

Experience:

• Security Camera Technician: 4 years (Required)
• IP security cameras: 4 years (Required)

Work Location: In person