Our New Teammate

You will be responsible for designing, maintaining, implementing, and troubleshooting our clients networks. You will work in a collaborative environment to provide cutting edge solutions and customer service. 

You can expect to spend your time accomplishing the following:

• 85% of time on Objective 1: Completing customer projects and solutions
• 10% of time on Objective 2: Prioritization, planning, and scheduling 
• 5% of time on Objective 3: Professional growth and development

Job Responsibilities - What to Expect

• Design, implement, and support LAN, WLAN, and WAN network infrastructure.
• Serve as technical escalation point.
• Create and maintain technical and process documentation.
• Troubleshoot infrastructure related hardware or network connectivity issues.
• Perform testing and validation of new hardware and code.
• Lead the design, test, and implementation of network proposals.
• Provide consultation support to internal and external partners for network infrastructure design and enhancements.

Your Knowledge & Expertise

• Bachelor’s degree in Computer Science or engineering related field (Preferred)
• 10 years of experience in a computer related field.
• ITIL 4 Foundation (Preferred)
• JNCIP or CCNP (Required)
• Experience in production network environments.
• Experience in the configuration and deployment of Cisco, Juniper, and Aruba switches, routers, and wireless access points.
• Experience with the design, troubleshooting and configuration of network protocols such as BGP, OSPF, TCP/IP, MPLS, and Spanning Tree.
• Experience with leading the design and delivery of network projects.
• Experience with network monitoring and diagnostic tools.
• Experience with the creation and maintenance of documentation such as operating procedures and network diagrams.
• Strong customer service skills.
• Strong technical troubleshooting skills.
• Strong written and verbal communication skills.
• Strong time, priority, and task management skills.
• Familiarity with enterprise and user networks a plus.
• Ability to manage multiple assigned tasks concurrently with minimal supervision.
• Ability to work independently and as part of a team.
• Python and Ansible experience a plus.
• Previous experience with Metro Ethernet networks and infrastructure a plus.