Description

HOSPITALITY STARTS HERE

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. Founded in 2009 by Steve Palmer, IRHG is passionate about redefining the hospitality industry through exceptional care for our cherished guests.

THE ROLE

Skyline Lodge is seeking a motivated, and energetic individual to lead the Maintenance Department and be the onsite leader of building, equipment, and grounds condition of the lodge. This individual will focus on guest and associate satisfaction, expense control, and product quality in contribution to the overall goals of the hotel.

Essential Functions and Responsibilities of the job include, but are not limited to:

• Perform maintenance and repairs, and preventative maintenance, to all areas of the hotel.
• Supervise and provide leadership to maintenance workers to service hallways, public areas, and rooms as needed.
• Completes all maintenance requests and tasks as assigned for the day.
• Visually inspect public areas and overall resort for cleanliness, appearance, and safety.
• Maintain a clean and organized maintenance shop and for the security of the hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment.
• Respond quickly and efficiently to all guest requests; Practice chemical safety rules and follows procedures for needles and other hazardous materials.
• Report all suspicious persons, activities, or hazardous conditions to the General Manager.
• Follow all Lost and Found protocols.
• Maintain high standards of guest relations when in contact with the guest.
• Ability to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information

Requirements

Flexibility: Your schedule may vary (days, nights, weekends, holidays) based on seasonality, covers, and hours of operation. In general, you can anticipate working 50 to 55 hours a week.

In Your Role, You Will:

• Foster Collaboration: Promote a "one-team, one-dream" mentality that encourages the recruitment and nurturing of the right individuals who are ready to serve our guests, achieve financial goals, and create memorable experiences.
• Cultivate Humility & Transparency: Create a culture of humility, transparency, and ethical conduct where everyone feels safe, cared for, and inspired.
• Lead with Integrity: Set the example by demonstrating all responsibilities of each position in the hotel when needed. Lead by example and set the tone for health, safety, and cleanliness throughout the property.
• Enrich Your Community: Join volunteer and charity initiatives we support.
• Show Compassion and Empathy: Listen to your team, be understanding, and provide a humane approach when individually coaching, inspiring everyone to excel.
• Leave a Lasting Impression: Deliver a sense of home through quality, consistency, and teamwork.
• Embrace Positivity: Cultivate a welcoming and approachable environment that is solution-driven, with a smile.
• Foster Fun at Work: Influence and lead a positive, collaborative, and enjoyable team environment where everyone is treated with respect and kindness.

As a Valued Member of the Team, You Can Expect:

• Competitive Compensation: Competitive base pay, performance-based bonuses (paid quarterly), and PTO benefits after 90 days.
• Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
• Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
• Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
• Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
• Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.

Join us at Skyline Lodge and be part of an exciting journey where hospitality truly begins!

Please note that this job description serves as a guide and is not an exhaustive list of all duties and responsibilities. At IRHG, employment is voluntary and "at will," meaning you can leave, or we can part ways, with or without notice, and with or without a reason.

The Indigo Road Hospitality Group is committed to diversity and equality. We do not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. Our commitment to fairness and diversity extends to all aspects of employment, from hiring to benefits. Join us in our quest to change the hospitality industry forever, and let's create magic together!