What are important things YOU need to know about this role? This position is eligible to be fully remote Onsite support will be required, so individuals must be local to SE Wisconsin Strongly prefer candidates that have experience with Office 365 Exchange Online, Sharepoint online, MS Teams and Azure (single sign-on and active directory). What will YOU be doing for us? The Systems Engineer role is responsible for administering and supporting large and complex virtualization environments including physical hosts, virtual networking, virtual appliances, and virtual machines; SAN storage systems, backup systems and solutions that provide business continuity and disaster recovery, etc. to support SKYGEN security requirements, business requirements and goals. This role provides onsite and remote support to internal and external customers while working independently and as part of a team to resolve service desk tickets, analyze and resolve technical issues, and implement new systems and solutions, perform recurring job tasks, etc. as directed. What will YOU be working on everyday? Assist with administering and supporting large and complex virtualization environment implemented in multiple data centers, including utilization planning, ongoing monitoring and upgrades. Assist with administering and supporting multiple SAN environments, including storage utilization planning, ongoing monitoring and upgrades. Administer, test, improve and document disaster recovery processes. Administer, support and upgrade server systems including physical server hardware and virtual Windows OS installation and administration. Create, manage, and destroy virtual machines in a VMware environment. Implement SSL certificates as appropriate to ensure encrypted communications between business systems. Administer and support enterprise backup solutions. Perform periodic audits of virtualization, storage, security, and BC/DR solutions configurations to ensure they comply with documented standards. Review related logs to ensure systems are performing as expected and troubleshoot any issues. Work closely with IT and Development teams across the organization on new projects and to support existing technology solutions. What YOU need to be a Good Candidate: Required Level of Education, Licenses, and/or Certificates Bachelor’s degree in Computer Science or related field or equivalent years of related experience. Required Experience 2 years of experience administering, implementing and supporting Windows Server Required Knowledge, Skills, and Abilities Ability to effectively prioritize numerous incoming requests Ability to ask appropriate questions to facilitate resolutions Ability to use logical thought process in resolving problems. Ability to work well with internal team members in resolving complex issues. What YOU need to be a GREAT Candidate: Previous experience with the following: Business Continuity and/or Disaster Recovery Enterprise Backup PowerShell Scripting SAN Administration VMware Administration SKYGEN USA powers healthcare transformation forward with innovative, next-generation technology-enabled solutions and data analytics that inspire stakeholders to challenge the status quo and create better alignment to drive efficiency, reduce costs, and elevate experiences for all throughout the digital age. It helps payers of all sizes and across all lines of business become the most efficient health plans in the country through a portfolio that includes Benefits Administration, Enterprise Technology, On-Demand Solutions, and Professional Services. SKYGEN USA powers the nation’s largest healthcare insurers with clients operating in over 100 markets, serving 35 million member lives on its technology platform, and 10 million member lives through its outsourcing solutions. For more information, please visit SKYGENUSA.com SKYGEN USA is committed to providing employees with a work environment where they can be themselves, feel valued and respected free of discrimination and harassments in order to do their best work. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age or other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are an equal opportunity employer. To all recruitment agencies: SKYGEN USA dos not accept agency referrals unless you are a pre-approved vendor. We are not responsible for any fees related to unsolicited resumes.