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SKYGEN USA
Menomonee Falls, WI | Full Time
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Mailroom Equipment Operator
SKYGEN USA Menomonee Falls, WI
$46k-56k (estimate)
Full Time | Insurance 1 Month Ago
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SKYGEN USA is Hiring a Mailroom Equipment Operator Near Menomonee Falls, WI

Are you interested in becoming part of a team in a busy mailroom? Are you detail-oriented and driven to meet deadlines?
  • Location: SKYGEN USA’s Anthony Ave. Office location in Menomonee Falls, WI.
  • Lift & Drive Requirement: Must be able to lift up to 50lbs, be able to drive your own vehicle to deliver interoffice mail and occasional trips to FedEx and USPS. Proof of $100k liability insurance is required. Mileage reimbursement is provided.
  • Hours: Monday - Friday, 8:30 am - 5 pm with rotating Saturdays (about one a month)
  • Sign-on Bonus: $1,500
This position will act as an Equipment Operator working with the production insertion equipment, inserting over 500,000 pieces/month of EOBs and Authorization letters. The ideal candidate must be comfortable operating heavy machinery and being on their feet all day. 
What will YOU be doing for us?
Provide accurate and efficient support to internal operations by utilizing appropriate equipment to scan and route all incoming mail appropriately and coordinate all outbound volume mailings. Provide appropriate proactive communication to internal team members to ensure efficient operations.
What is in it for YOU?
  • Career growth in an inclusive culture
  • Health benefits
  • 401(k)
What will YOU be working on?
  • Sort incoming mail accurately into appropriate categories for further mail preparation.
  • Classify, prioritize, and prepare claims, authorizations, and x-rays for scanning by ensuring correct procedures are followed. Accurately identify specific document types and ensure they are appropriately identified and organized.
  • Review prepared mail and accurately assign barcode identification labels for document image scanning.
  • Efficiently operate scanning equipment to scan documents.
  • Accurately identify document types to be scanned and perform quality reviews of imaged documents. 
  • Track and communicate daily scan volumes to management and identify discrepancies and resolve them as appropriate. 
  • Manage document image storage and shredding appropriately in accordance with client or department timelines. 
  • Perform outgoing mail responsibilities accurately and timely to meet department turnaround times and client requirements. (Enrollment materials, provider and member mailings, etc). 
  • Operate the outbound mail processing equipment accurately and efficiently.
  • Maintain postage meter reserves by monitoring balances and requisitioning postage. Accurately assign and track client postage per department guidelines.
  • Proactively monitor inventory to ensure that there is adequate supply on hand to support mail volumes. Notify management of replenishing needs and any trends or usage fluctuations. 
  • Support additional workflows for other types of incoming or outgoing mail types due to internal or external requirements. (Certified/Express mail, returns, electronic receipts, rejected x-rays etc.)
  • Maintain all job-related equipment and troubleshoot minor technical issues when needed.
  • Work collaboratively with other team members to ensure that work is distributed appropriately in order to meet turnaround times.
  • Work effectively with external vendors and personnel to meet departmental goals.
  • Provide good customer service to internal staff to ensure questions and concerns are addressed accurately. Provide mail and parcel delivery information as needed.
  • Distribute inter-departmental mail appropriately and timely and ensure adequate paper supplies are delivered to department printers as needed.
  • Ensure workspace and equipment are kept uncluttered, organized, and cleaned on regular basis. 
Additional Responsibilities:
  • Assist management with peer-to-peer training.
  • Support additional projects as directed.
  • Travel amongst buildings and deliver mail to USPS, UPS, or FedEx buildings (not required)
  • Communicate to management ways to improve processes and productivity of the company.
  • Contribute to the team effort by accomplishing additional responsibilities as needed.
  • Perform general restocking of kitchen and bathroom supplies as needed.
Requirements:
  • High school diploma or equivalent.
  • Entry-level knowledge of Microsoft Office products such as Excel, Word, and email.
  • Ability to work flexible hours with occasional regular weekend work required.
  • Ability to use common office equipment such as scanners, printers, and mail processing equipment.
  • Ability to adapt to changing priorities quickly.
  • Ability to work effectively with a diverse group of individuals both internally and externally.
  • Ability to demonstrate a high degree of accuracy and attention to detail.
  • Ability to demonstrate professional behavior.
What qualifications do YOU need to have to be a GREAT candidate? 
  • Valid driver’s license, appropriate insurance, and reliable transportation.
  • Previous experience in a mailroom operation.
  • Ability to perform basic maintenance on office equipment.
  • Ability to perform basic maintenance-related responsibilities.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$46k-56k (estimate)

POST DATE

03/23/2023

EXPIRATION DATE

04/23/2024

WEBSITE

skygenusa.com

HEADQUARTERS

Menomonee Falls, WI

SIZE

200 - 500

INDUSTRY

Insurance

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