Skinspirations is a cosmetic & regenerative medical practice with a reputation for exemplary customer service and the best esthetic results in Tampa Bay.

The Patient Coordinator position in an esthetic medical office is the most difficult job to do successfully because it requires a combination of talents that many people don't possess. We are seeking someone who must excel in all of the following for a part or full-time position.

Requirements to be considered for this position include all of the following:

• Ritz Carlton- level customer service and complaint-handling skills (training preferred)
• High analytical & emotional intelligence
• Complex problem-solving skills
• Exemplary verbal and written communication skills
• Experience in social media marketing & organizing patient events
• Ability to be unflappable under stress
• Excellent phone etiquette
• A team player who jumps in to help with what needs to be done without being asked & doesn't feel it's below them to clean the office
• Experience with complex scheduling
• A passion for esthetic medicine & knowledge of the treatments
• A history of staying in the same job for more than 2 years
• Your current residence is located less than 25 miles from our practice.

Patient Coordinator responsibilities include but are not limited to:

• Accurately scheduling complicated patient appointments that may include several providers during one visit.
• Answering detailed questions about all of our treatments.
• Responding to multiple modes of patient communication continuously throughout the day.
• Defusing complaints smoothly.
• Maximizing the revenue potential for each & every day's schedule.
• Assisting in the back at times taking photos & rooming patients.
• Coordinating patient events.
• Maintaining social media sites.
• Maintaining and setting up patient charts and all records.
• Maintaining the cleanliness of common areas, product shelves, etc.
• Coordinating & changing out seasonal decor & promotional materials in the reception area.

Business Hours: Mondays, Tuesdays, Thursdays, & Fridays from 10:00 AM - 6:00 PM, Wednesdays from 10:00 AM - 7:00 PM, & Saturdays from 10:00 AM - 2:00 PM.

Before your application will be reviewed, we require a cover letter be emailed to dr@skinspirations.com, that describes in detail how you solved a difficult problem that required going above & beyond your required duties in a previous job, and what interests you specifically about working at Skinspirations .

Pay & benefits:

Hourly pay is commensurate with experience and current skills. Available benefits for full-time (> 36 hrs/wk) employees include employer-matched 401(k), paid time off accrual, paid holidays & birthdays, a $350/month contribution towards personal medical insurance & discounts on services & products.

Skinspirations provided the following inclusive hiring information:

• Women-led organization
• Disability accommodations
• LGBTQ friendly workplace
• Paid time off

Job Types: Full-time, Part-time

Pay: $17.00 - $21.00 per hour

Expected hours: 8 – 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Paid time off
• Professional development assistance

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Day shift
• Extended hours
• No nights
• Weekends as needed

Application Question(s):

• Are you currently residing within 20 miles of Clearwater, FL

Experience:

• Customer relationship management: 1 year (Required)
• Medical scheduling: 1 year (Required)

Work Location: In person