Looking for caring, compassionate and hardworking Admissions & Marketing Manager to join our skilled nursing facility. Our facility provides training and education to ensure that you have the knowledge to provide high quality care to our residents. We provide competitive salaries and benefits. We set focus on developing long lasting relationships with the families and residents that we serve. We are looking for the right candidates who possess excellent character to build a strong team to serve our residents. We are seeking qualified individuals who truly desire to work in a team environment helping others.

Duties include, but are not limited to:

• Works with Administrator and back-up team to assess inquiries when necessary and respond to referrers within one hour whenever possible;
• Assists the Administrator in managing the resident flow, admissions process and marketing program
• Guides marketing program that assures strong resident, referrer and payer satisfaction, appropriate market penetration;, positive public image;, maximization of facility profitability and census goals;
• Meets census goals by working with the facility’s interdisciplinary team and Network entities to coordinate resident flow into and through the nursing facility;
• Works to ensure immediate response to phone, fax, and walk-in inquiries and referrals;
• Completes tour, application, and sales process with residents, families and referrers;
• Ensures proper completion, signing and distribution of paperwork;
• Meets with family, residents and residents on day of admission and ensures appropriate preparation of room and introduction to nursing staff on unit;
• Communicates admission criteria to referral sources, residents and families;
• Ensures comprehensive gathering and documentation of resident data which will enhance appropriate placement within the facility;
• Maintains thorough knowledge of medical, social and financial information relating to Healthcare
• Conducts follow-up on all inquiries which have not yet been converted to admissions;
• Works with Administrator and appropriate staff to ensure consistent, effective admissions, discharge and transfer meetings;
• Maintains statistics indicating resident flow, pending and lost inquiries, denials, hospital discharges and marketing activity;
• Develops and maintains referral base;
• Works to initiate, nurture and maintain contacts with physicians, social workers, and discharge planners as valued residents to maximize referrals and facilitate admissions;
• Stays abreast of services available within the facility and through the community in order to serve as liaison with the facility to hospital discharge planners, utilization review nurses, physicians, and other professionals to assist in efficient use of facility and alternate care setting within the community;
• Identify marketing opportunities for referring hospitals and physicians, as it relates to individual facility as well as facility clusters;
• Assists in the development and implementation of long-range and short-term marketing plans;
• Coordinates and participates in presentations about the facility or other appropriate healthcare topics to hospitals, physicians, and other potential referral sources;
• Works with Administrator to ensure resident satisfaction and to assess/respond to resident satisfaction surveys;
• Ensures that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights;
• Maintain confidentiality of Protected Health Information, including verbal, written and electronic communications.

Job Type: Full-time Salaried position

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)