Job Title: Contract: Sales Operations and Planning Specialist (English/Korean)
Office Location: San Jose, CA 
Work Model: Onsite

About SK hynix America

In today’s digital world, semiconductors are serving as the critical foundation and enabler of the IT industry. Semiconductors are more than just components; their performance now determines the performance of numerous IT devices. SK hynix mainly produces memory semiconductors such as DRAM and NAND flash which are essential components of various IT devices such as mobile and computing products, but the company’s portfolio also includes system semiconductors such as CMOS image sensors. Ever since the first pilot production of Korea’s very first 16Kb SRAM in 1984, SK hynix has been reinforcing its technological leadership by introducing a series of the world’s first, smallest, fastest, and lowest-power innovations in the semiconductor industry.

Just as smartphones and tablets have become an integral part of modern lifestyle, more and more futuristic IT devices will continue to permeate our everyday lives. The advent of new digital products and the ever-expanding Internet of Things are driving the growth of demand and applications of semiconductors. Bolstered by such market trends, SK hynix has been achieving tremendous financial success and qualitative growth with its cutting-edge technologies.

As IT devices become smarter and more mobile-focused, demand is surging for more advanced semiconductors. In response, SK hynix has been solidifying its technological leadership while improving its product competitiveness in the high-value-added premium product sector. In particular, SK hynix is continuously striving to achieve leadership in areas where the importance of semiconductors is rising, including mobile, server, and storage solutions. Meanwhile, the company is preparing next-generation memory technologies beyond DRAM and NAND flash, such as PCRAM, STT-MRAM, and ReRAM, in a bid to lead the future market.

Join us today in revolutionizing the DRAM/NAND memory storage business!

Responsibilities:

• Order management from entering the order in SAP to final shipment.
• Deliver order creation, RMA, sample distribution, Sales analysis, Sample Distribution
• Direct interaction with customers for order acknowledgement and delivery schedule 
• Maintain communications with HQ to delivery management through the complete logistical cycle from factory to customer
• Coordinate with corporate headquarters to ensure materials are provided according to schedules
• Work closely with Sales Account Managers, Operations, Accounting, and Logistics.
• Work closely with Sales Account Manager and Operation Manager for product planning and order management
• Provide input to management, marketing and sales on current product support from HQ, backlog issues, and other potential schedule issues
• Data consolidation and analysis including but not limit to customer forecast, monthly sales tracking, order backlog, and other sales related generation
• Secure customer data to open new accounts or to increase credit limits
• Maintain open line of communication with customers to ensure product requirements are met in a timely manner
• Hub reconciliation
• Ad hoc and interval reporting on business progress
• Effectively communicate with technical marketing and sales to resolve open issues in an efficient and timely manner

Requirements:

• BA/BS preferred
• 1-5 years sales operations experience in semiconductor industry preferred
• Bilingual in English and Korean is required
• Excellent verbal and written communication skill
• Strong proficiency with office software including PowerPoint, Excel, Word
• Experience in SAP for Sales Operation
• Experienced with sales operations process, logistic, and inventory management 

Compensation Range:

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those define markets. The U.S. pay range for this position is $60,000 - $70,000.

Pay within this range varies by work location and may also depend on job-related skills and experience. 

This is a non-exempt position.

Equal Employment Opportunity:
SKHYA is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.