A Crew Member works productively as part of the restaurant team and performs their job responsibilities in such a way that all the products they make are of high quality and guests they serve are satisfied.

A Crew Member receives direction from the restaurant management team and Dunkin’ Donuts training materials to effectively perform their job. Crew Members will practice the established procedures and use the proper tools associated with taking and preparing customer orders. All Crew Members must be proficient at each of the Dunkin’ Donuts Production System stations and be able to work at different stations at any given time.

As an Entry-Level Crew Member at Dunkin’ Donuts, you will play a pivotal role in crafting extraordinary dining experiences for our guests. Your responsibilities will encompass a range of tasks, with a central focus on creating memorable interactions:

- Greeting customers with genuine warmth and a friendly demeanor.

- Mastering the art of preparing and baking our signature donuts to perfection.

- Handling ingredients and equipment with the utmost care and attention to hygiene.

- Skillfully managing transactions and ensuring accuracy at the cash register.

- Upholding a spotless and well-organized workspace through thorough cleaning and sanitization.

- Assisting in basic food preparation activities, contributing to the creation of our delicious menu.

- Going the extra mile to provide exceptional customer service, addressing inquiries, and exceeding expectations.

- Collaborating seamlessly with fellow team members to guarantee efficient operations and prompt service.