Responsibilities

Who We Are:

SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.

SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Stitcher, Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

Who you are

You possess strong intellectual curiosity, are skilled in problem definition, and are capable of conducting rigorous analyses to develop actionable recommendations using both qualitative and quantitative approaches. You enjoy applying high-level strategic thinking to complex research questions. You are passionate about the consumer and bringing their voice to the table.

The Senior Researcher will report to the Senior Director of User Experience Research and will be responsible for conducting qualitative and quantitative research to help us understand the audio consumer, the audio landscape, and to help develop new audio products and features both in and out of the car. The primary responsibility for this position is leading, managing and executing primary research to uncover user needs, and continue that research to help develop and refine new and innovative digital, voice, and multimodal products, experiences, and features.

What you’ll do:

• Serve as strategic insights partner for SiriusXM, with a focus on user experience research to help inform the strategic product roadmap
• Design and conduct qualitative and quantitative studies, including field studies, focus groups, interviews, usability, surveys, and tracking studies
• Manage the research process from start to finish: creating discussion guides and surveys, conducting qualitative research, analyzing data, writing reports, and presenting findings and design recommendations to stakeholders
• Work closely with program & product managers, UX team members, and product stakeholders to efficiently develop research plans that are consistent with business goals and objectives
• Deliver findings to support insights driven development cycle with minimal guidance. (Ex. Topline summary reports, full presentation decks, insights visualizations, etc.)
• Advocate for consumer needs and solutions with data-driven recommendations using empirical data and research; anticipate and address the tough questions
• Identify new business opportunities uncovered during testing and research that should be investigated
• Assist teams with implementing recommendations through continued advocacy and thought leadership

What you’ll need:

• 2 years hands on experience with generative and evaluative user research methodologies as well as expertise gathering and analyzing quantitative, qualitative, and mixed methods data
• Experience with user research covering a variety of user interfaces such as visual, voice-based, and gestures
• Experience with a fast paced iterative design and development process and delivering proactive research to inform and support each stage
• Great data visualization and presentation skills and ability to provide actionable design recommendations as well as high level strategic recommendations based on insights
• MA/MS or Ph.D in behavioral science or closely related discipline, including but not limited to: Human-Computer Interaction (HCI), Human Factors, Psychology (Cognitive or Experimental), Design Research, or relevant work experience
• Experience conducting research in the entertainment or automotive industries is a plus
• Must have legal right to work in the U.S.

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $60/hr to $75/hr and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.