Technical Writer (3-6 years)

10 South Dearborn Street, #1, Chicago, IL 60603/Onsite

6 months of contract and potentially will go permanent

Technical writing background

Advance skills in Microsoft products

Experience with XML mapping or DITA

Job responsibilities:

· This position will be responsible for preparing, reviewing, revising, and developing procedures through partnership with Product Subject Matter Experts and Library Functions Heads to maintain accuracy of content.

· Create, modify, and write standardized procedures, supplemental documents, and process map workflows per business requirements through partnership with Product Subject Matter Experts and Library Functions owners to maintain accuracy of content.

· Continuously ensure that documents are updated, streamlined, maintained- and archived appropriately.

· Maintain ownership of Middle Office Supporting Documents in centralized location.

· Work across organizational boundaries with internal partners to ensure the delivery of quality products and services.

· Build relationships and establish credibility, which is founded on a detailed understanding of operational data and processes.

· Foster an environment of trust with internal partners and their senior management, where issues are escalated, identified, and resolved effectively.

Required qualifications, skills, and capabilities:

· Strong project management and critical thinking skills.

· Experience developing, writing, and maintaining standard operating procedures.

· Ability to write high-quality procedures in a simple, clear, and concise manner.

· Previous experience adapting to a fast paced, transformative work environment while driving results.

· Excellent interpersonal, influencing, communication and partnership skills.

· Passion for learning new working models, technologies, and industry trends.

· Ability to work with technology teams to help improve user accessibility and interface.

· Motivated and results oriented creative thinker.

· College degree preferred, and / or 6 years of experience in client service, operations, technology, sales, or portfolio management. Financial services experience is a plus.

The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer. It may be different than what is listed on the requisition based on candidate experience level.

Additional Skills:

Precision Content Certified Writer

Job Type: Contract

Pay: $35.00 per hour

Expected hours: 40 per week

Schedule:

• Monday to Friday

Work Location: In person