7 Customer Service Representative Support Jobs in Earth, MO
SORT BY
S
B
O
S
P
C
C
Customer Service Representative Support
$33k-41k (estimate)
Full Time
4 Months Ago
Singer Industrial is Hiring a Customer Service Representative Support Near Earth, MO
Job SummaryNuvo, a division of Singer Industrial, is looking for a Customer Service Representative Support individual. The primary responsibility of the Customer Service Representative Support position is to provide timely and professional customer service to Nuvo customers, while supporting Nuvo Sales through effective communication, excellent organization and time management skills.
Singer Industrial is one of America’s largest Industrial Distributors with a North American footprint of approximately 100 locations and over 1,300 employees. Singer Industrial strives to efficiently improve customer productivity with innovative industrial solutions, while providing employee growth and opportunity.
Duties/Responsibilities
Singer Industrial is one of America’s largest Industrial Distributors with a North American footprint of approximately 100 locations and over 1,300 employees. Singer Industrial strives to efficiently improve customer productivity with innovative industrial solutions, while providing employee growth and opportunity.
Duties/Responsibilities
- Data entry of customer orders, conversion of quotes into orders and billing utilizing the Electronic Resource Planning (ERP) system.
- Work closely with purchasing to complete stocking and special orders to consolidate purchases and shipping.
- Monitor and verify that purchase orders are confirmed for delivery; record information into the ERP system.
- Acknowledge and confirm to customer and vendor that orders are placed.
- Utilize open order reports to monitor and follow-up on customer orders.
- Verify customer pricing based on quotes and customer history; request customer purchase order adjustments and authorization as needed prior to processing order.
- Assist Customer Service Representative (CSR) in process improvements and participate in ongoing training classes.
- Correspond with customers and vendors regarding open orders, account information, invoices and assist with customer/vendor complaint resolution.
- Support Service and Sales Department as needed to ensure excellent customer service levels and productivity levels.
- Answer overflow call volume for CSR from all company locations to ensure all customers are assisted.
- Other duties as assigned by Management.
- Exceptional Customer Service
- Strong Communication Skills (written & verbal)
- Listening and Phone Skills
- Problem Solving; Attention to Detail
- Computer Experienced (Numeric Key and Accuracy)
- Office Equipment Usage
- Ability to Multitask & Prioritize
- Works Well Under Pressure with Frequent Interruptions
- Dedication to Excellence
Job Summary
JOB TYPE
Full Time
SALARY
$33k-41k (estimate)
POST DATE
02/07/2024
EXPIRATION DATE
06/20/2024
Show more
Similar Jobs
Customer Service Support Representative
View Jobs
Customer Service and Sales Support Representative
View Jobs
Customer Service/ Technical Support Representative
View Jobs
Customer Service and Support Representative I
View Jobs
Customer Service and Support Representative III
View Jobs
Customer Service and Support Representative IV
View Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
