6 Customer support representative Jobs in Hastings, NE
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SimplyInsured is Hiring a Customer support representative Near Hastings, NE
Customer Service / Fully Remote - Anywhere in U.S. / Competitive compensation / 100% Medical, Dental, and Vision Insurance coverage / 401k
- As a Customer Support Rep you'll : Assist potential customers with navigating the online insurance shopping experience and obtaining quotes for their company's health insurance options;
- Help customers via chat, phone, and email; Work with existing customers to answer and resolve basic administrative and billing questions;
Last updated : 2024-04-26
Job Summary
Full Time
Insurance
$36k-45k (estimate)
04/27/2024
04/28/2024
simplyinsured.com
FARMINGDALE, NY
25 - 50
2012
$5M - $10M
Insurance
Related Companies
About SimplyInsured
SimplyInsured was founded with one mission: to eliminate fear from health insurance. By changing the way small business owners purchase health insurance with our 100% online platform, were transforming a $20 billion dollar industry and delighting thousands of customers. Our unique values-based culture (and extremely talented team) is our core competitive advantage, and each person on our team makes a direct, immediate impact on our business. We value transparency, feedback, bias to action, growth, and an obligation to dissent. Every opinion is respected, we hold each other to extremely high st...andards, were driven by the diversity in our backgrounds, and unified by 100% alignment on our mission. Whats best for the customer is the heart of everything we do, and our customer stories prove it: by changing health insurance were literally saving lives. Based in San Francisco, SimplyInsured was founded in 2012 and is back by Bessemer Venture Partners, Polaris Ventures, and Y-Combinator. If youre up for the challenge of improving health insurance for millions of Americans, were just getting started, and were growing!
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The job skills required for Customer support representative include Customer Service, Billing, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support representative positions, which can be used as a reference in future career path planning. As a Customer support representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support representative. You can explore the career advancement for a Customer support representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
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