As a NetSuite Administrator, you will play a pivotal role in optimizing our NetSuite ERP system to support our omnichannel business operations. You will be responsible for configuring, customizing, and maintaining NetSuite to meet the evolving needs of our organization. Your primary focus will be on ensuring the smooth flow of data and processes across all integrated platforms, including Shopify and Celigo. This job can be onsite (in Windsor, VT or Oakland, MD) or can be remote with frequent travel to all locations (25% travel).

Primary Duties and Responsibilities:

• NetSuite Configuration and Customization
  • Manage and maintain NetSuite ERP system configurations, customizations, and enhancements to support business needs
  • Customize forms, fields, workflows, and reports to optimize system usability and efficiency in accounting, manufacturing and distribution processes
  • Collaborate with stakeholders to gather requirements, design solutions, and implement NetSuite functionalities such as workflows, saved searches, reports, and dashboards
  • Implement enhancements and upgrades as needed to keep the system up-to-date and aligned with industry best practices.
  • Stay current with NetSuite updates, new features, and industry best practices to recommend and implement system improvements.
• Integration Management:
  • Oversee the integration between NetSuite, Shopify, and other third-party applications using Celigo integration solutions.
  • Monitor data flows and troubleshoot any integration issues to ensure seamless communication between platforms.
  • Collaborate with cross-functional teams to implement new integrations and improve existing ones to support business growth and efficiency.
• User Support and Training
  • Provide technical support to end-users, troubleshoot and address any NetSuite-related inquiries or issues in a timely manner.
  • Develop and deliver training materials and sessions to educate users on NetSuite functionality, best practices, and workflows to ensure effective utilization of NetSuite capabilities
  • Develop and maintain system documentation, including processes, procedures, and user guides.
• Data Management and Security
  • Manage data imports, exports, and data cleansing activities to maintain data integrity within NetSuite.
  • Implement and enforce security protocols and access controls to safeguard sensitive information and ensure compliance with data protection regulations.
• System Monitoring and Performance Optimization:
  • Monitor system performance, identify bottlenecks, and implement optimizations to improve system efficiency and reliability.
  • Conduct regular audits and health checks to proactively identify and resolve any system issues or inconsistencies.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field
• 3 years of experience as a NetSuite Administrator or similar role, preferably in a manufacturing or distribution environment
• Strong understanding of NetSuite ERP functionality, configuration, and customization capabilities and NetSuite ERP modules such as Inventory Management, Order Management, Procurement, and Manufacturing
• Hands-on experience with NetSuite configurations, customizations, SuiteScript, SuiteFlow, and SuiteAnalytics
• Hands-on experience with Celigo integration solutions and Shopify platform is highly desirable. (Monitoring data flows for performance errors, knowledge of the apps configurations, mapping setup tools, connections & scheduling)
• Excellent problem-solving skills with the ability to troubleshoot and resolve technical issues independently
• Ability to collaborate effectively with cross-functional teams and translate business requirements into technical solutions
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and convey complex information to non-technical stakeholders
• Detail-oriented mindset with a focus on data accuracy and system integrity
• NetSuite Administrator, NetSuite ERP, and/or SuiteFoundation Certification is a plus.

Physical Demands and Work Environment:

This position will require regular on-site representation in Windsor, Vermont and Oakland, Maryland. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually quiet.

Simon Pearce is committed to the policy of equal employment opportunity and to provide all employees with the work environment necessary to enable them to advance on merit as far as their talents and skills will take them, without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, status as a protected class of veteran, or any other legally protected status.