We're committed to bringing passion and customer focus to the business.

This position supports Wealth Strategists by providing a high level of customer service to all clients on a confidential basis. Also, works directly with current and prospective clients, handles correspondence, and other records to ensure that actions taken on behalf of clients are documented. Provides detailed accounting and administrative duties to support Private Wealth, Operations, Retirement Plan Services, Corporate Trust, or Portfolio Management.

Essential Duties and Responsibilities

• Prepares reconciliations for various accounts, including DDA accounts, general ledger accounts, as well as suspense accounts. Archives the files in imaging system. Prepares month-end reports for Accounting Department.
• Prepare the outstanding check report.
• Monitor email box for Trust Operations and route to appropriate associate.
• Pull various queries and contact Strategists as needed for updates.
• Assist with daily net settlements.
• Cross-train on other positions and fill in as needed.
• Research and post class action proceeds.
• Assist with various projects.
• Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
• Performs other duties and responsibilities as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to read and interpret documents such as procedure manuals, general business correspondence, and/or journals, or government regulations.
• Ability to write simple-to-business correspondence and routine reports.

Education and/or Experience

• HS Diploma/GED, required.
• Strong math skills and/or reconciliation experience, preferred.
• Two to four years of experience as a trust specialist, or similar experience in a financial services position or in a professional or business office, preferred.

Specialized Training

• None

Computer Skills

• MS Office programs, specifically Microsoft Excel

Certificates, Licenses, Registrations

• None

Other Qualifications (including physical requirements)

• Must have good oral and written communication skills.

Other

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.

Skills Training:

• Communication, Customer Service, Time Management

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Simmons First National Corporation and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities. These programs require positive action in lieu of neutral non-discrimination and merit hiring/performance policies.