1 Consumer Loan Specialist I Job in Searcy, AR
Simmons Bank is Hiring a Consumer Loan Specialist I Near Searcy, AR
We're committed to bringing passion and customer focus to the business.The Consumer Loan Specialist I will be responsible for managing a portfolio of consumer loans. This position will serve as a central point of contact for loan customer inquiries.
Essential Duties And Responsibilities
- Respond to customer phone calls and emails and provide quality customer service to consumer loan customers
- Assist branch and call center associates with payment processing or loan questions
- Resolve any problems or issues that arise with a loan efficiently and in a timely manner
- Process telephone payments for consumer loan customers
- Assist customers with automatic payments, payment extensions, due date changes, and various other loan file maintenance items
- Logs complete and accurate notes of all correspondence with customers in the bank’s system of record
- Ensure that post-closing loan exceptions are resolved within the standard timing set by bank management and policy
- Adheres to loan policies and procedures with complete documented files to ensure satisfactory reviews from internal and external audits.
- Ability to meet individual goals and contribute in a team-oriented environment to ensure departmental and company goals are met. Sets and achieves challenging goals without direct supervision and contributes to a positive team spirit.
- Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures as applicable to this position, including completion of required compliance training.
- Performs other duties and responsibilities as assigned by management.
Skills
- Ability to read and comprehend simple instructions, short correspondence and memorandums.
- Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations.
- Ability to write simple correspondence
- High school diploma or its equivalent is required.
- One year of related experience preferred
- MS Office programs
- Jack Henry Silverlake platform
- Must possess excellent telephone and customer service skills.
- Must have good oral and written communication skills.
- Must maintain punctual and regular attendance.
- Must present a friendly, professional image and conduct.
Job Summary
Full Time
Banking
$44k-55k (estimate)
01/06/2024
06/14/2024
simmonsbank.com
SAINT LOUIS, MO
1,000 - 3,000
1903
BILL UHLEMEYER
$10M - $50M
Banking
Related Companies
About Simmons Bank
With a motto like Dreams: Realized, Simmons Bank (Simmons) is passionate about dreaming big and making a difference. Since 1903, the bank has turned its communities dreams into reality through its rock-solid commitment to integrity, excellence, collaboration and growth. In addition to its 117-year legacy in banking excellence, Simmons present-day is more exciting than ever due to its rich culture and high performance. In the last six years, Simmons has catapulted from a bank holding company with approximately $3.2 billion in assets to an approximately $20.8 billion-asset company as of March 30..., 2020 operating in seven states: Arkansas, Illinois, Kansas, Missouri, Oklahoma, Tennessee and Texas. But the growing bank doesnt just promote excellence in the workplace Simmons culture is all about dreaming big for its communities, too. Associates engage every day with elementary schools, fire departments, food banks and advocacy centers, and passionately partner with charitable foundations to empower their local communities. In 2017 alone, Simmons associates participated in 1,115 community development activities where they used banking skills to help predominantly low-to-moderate income individuals. Even as Simmons has grown to over 3,000 associates, the company has never forgotten its roots as a friendly neighborhood bank the warmth, community and personal touch that defines its culture is felt at every level of the company.
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The job skills required for Consumer Loan Specialist I include Consumer Loans, Customer Service, Written Communication, Customer Focus, etc. Having related job skills and expertise will give you an advantage when applying to be a Consumer Loan Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Consumer Loan Specialist I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Consumer Loan Specialist I positions, which can be used as a reference in future career path planning. As a Consumer Loan Specialist I, it can be promoted into senior positions as a Consumer Loan Branch Manager I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Consumer Loan Specialist I. You can explore the career advancement for a Consumer Loan Specialist I below and select your interested title to get hiring information.
If you are interested in becoming a Consumer Loan Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Consumer Loan Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Consumer Loan Specialist job description and responsibilities
Consumer Loan Officers process loan applications and determine the financial eligibility of applicants.
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Maintain Approval and Rejection Records For each loan approval and rejection, the consumer loan officer maintains thorough records that might detail reasons for rejection, approval terms, and customer data that show why they decided on certain loan elemen
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Determining the feasibility of granting loans and communicating with management if required.payments.
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Processing advances and disbursements, as well as preparing pay off letters.
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Working closely with loan officers to obtain credit information, coordinate closings, calculate closing costs, and disperse funds for clients.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Consumer Loan Specialist jobs
Follow FHA investor guidelines regarding requirements necessary for opening file.
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Order various loan documentation and searches to include title, flood, UCC, insurance, regulatory language, property insurance.
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Excellent communication skills can be helpful to succeed as a loan specialist.
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Step 3: View the best colleges and universities for Consumer Loan Specialist.
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