Overview

SilverEdge is looking for experienced Systems Administrators to join our technology-based program Troubleshooting workstations and desktop applicationsProvide Tier I & II problem identification, diagnosis, and resolution or escalates to Engineering team. 

Responsibilities

minimum of 11 years' experience, Bachelor's or Master’s Degree are preferred in one or more of the disciplines described below where specific skills may include the followin…CST Phone SupportData Transfer OfficerAddressing trouble tickets in a timely fashionCreating request for support (ESMT) from internal/external service providersWorkstation builds and labelingSupport assess management tracking of inventoryAccount authorization processAccount renames and username changesAccount creationUnlocking users accountsAccount disablementDelivery of IC PKI Certification usersIC PKI Certification creation problemsTraining new users 

Security Clearance: Active, in-scope US Government issued Top Secret Clearance w/ FS Poly Due to the nature of the work and contract requirements, US Citizenship is required.

Qualifications

• Extensive experience or training related to a particular skill, language, system, or technology.
• Capable of not only delivering a capability tied to that skill, but passing their knowledge on to others.