Summary: The Sportsbook Cashier is responsible for maintaining the assigned cash drawer with an acceptable level of coins and cash. The Sportsbook cashier is responsible for the processing of sports wagers and payment of winnings and for maintaining accountability for all coin, cash, and cash equivalents within the assigned drawer. Provide outstanding guest service while writing and paying Sportsbook tickets and providing information to guests. Answer customer questions related to sports and sports betting. Process contest selections and parlay cards as applicable. Perform responsibilities in accordance with all company standards, policies, and procedures within the Sports Wagering Department.  At the end of each shift, the Sportsbook Cashier will be responsible for reconciling the assigned cash drawer and completing all necessary paperwork associated with this position. The Sportsbook Cashier reports directly to the Sportsbook Supervisor or above.

QUALIFICATIONS: (Include equipment knowledge/use)

• Ability to communicate effectively with guests, team members and management in both written and verbal form
• Have basic math skills
• Understand and comply with all company, departmental and Silver Reef rules and regulations, policies, and procedures
• Must be able to establish and maintain effective working relationship with team members and guests
• Must be able to maintain Silver Reef Gaming License
• Must be at least 21 years of age
• High School graduate or equivalent
• Previous sportsbook experience preferred, but not required

LICENSE REQUIREMENTS:

Class III Gaming License

ESSENTIAL JOB FUNCTIONS:

• Responsible for practicing, supporting, and always promoting the Company Service Standards
• Accurately write and pay valid sportsbook tickets
• Operate wagering terminal and perform machine maintenance, including but not limited to loading new tickets and keeping the area free of all debris
• Answers to all guests, explain wagering information, questions in a manner that reflects an understanding of the department and property in general
• Must have a full understanding of all wagers offered on betting board with ability to explain to customers as needed
• Assist supervisors in identifying guests with special needs to ensure the protection of the company assets and best guest service possible
• Observe and report unusual or suspicious wagering patterns or transactions
• Area of job functions may also include betting kiosks located throughout the casino floor

PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally)

• Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers, and symbols
• Ability to climb, bend, reach, pull up to 35 pounds, walk and stand for the duration of the shift
• Manual dexterity to operate job related equipment
• Tasks performed from a sitting or non-sitting position
• Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling, and grasping. These tasks include the maintenance and care of assigned area. Constant contact with fellow team members and guests

WORKING CONDITIONS:

• Work is typically in an area which may be unusually hot, cold, noisy and may contain second-hand smoke