Headquartered in Salt Lake City, Utah, SILAC Insurance Company is one of the fastest-growing insurance companies in the nation and continues to be a top contender in the industry. SILAC offers industry-leading annuity products that help individuals prepare for retirement. Teams can align around a shared vision of providing clean, simple & competitive products for clients, delivering best-in-class service to agents & business partners, and propelling the success of our employees.

With a fast-growing team of more than 300 employees, we are committed to remaining adaptable, innovative, and trustworthy for our clients, agents, and employees.

We hold true to our core values: Adaptability & Continuous Improvement, Transparency & Trust, Honesty & Integrity, Teamwork & Collaboration, and Gratitude & Compassion. At SILAC Insurance Company, we welcome and encourage diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone.

Since 2016, we have received numerous regional and national awards for our products, business, and workplace culture. To name a few: Regional Top Workplace Award for 2016, 2017, 2020, & 2021. National Top Workplace Award for 2022. Top Workplace in Compensation & Benefits, Leadership, & Finance Industry. WINK 2019 Trailblazer Award. S&P Global Market Intelligence 2020 - 3rd Fastest Growing Life Insurance Company.

If you are interested in joining the SILAC Insurance Company team but do not see an opportunity that you'd like to apply to, please send us your resume. We will keep your information on file and will reach out if we find a match.

Starting Pay Rate: $18.50

Full Time or Part Time: Full Time

Standard Hours Per Week: Monday - Friday, 40 hours/week

Work Schedule: Shift starts between 6:30 AM and 9:00 AM MT

Location: In Office

SILAC Insurance Company provides an extensive variety of benefits that include Medical, Dental, Vision, Health/Flexible Savings Account, 401(k) & ROTH, Pet Insurance, Parental Leave, Paid Time off, 10 Paid Holidays, Birthday Pay, Paid Volunteer Time, Employee Assistance Program, and Tuition Reimbursement. Please inquire about more information about other benefits and perk offerings.

Responsibilities:

As a Clerk, you will process the Data Entry portion of our applications and complete administrative duties such as preparing and sorting supporting application documents that are received through a variety of methods for processing. This role requires patience, empathy, and attention to detail to handle all requests and concerns. SILAC provides ongoing training to enhance the knowledge and accuracy in processing applications of diverse complexity.

Through primarily outbound communication, you will build strong, long-lasting relationships with Agents, IMOs, and distribution partners. Occasionally, there will be complaints or complex problems, which allows development in conflict resolution and team collaboration.

SILAC is looking for a detail-oriented individual that possesses the technical know-how to update our systems and utilize reports for fraud, privacy issues, complaints, and suggestions.

Requirements:

• High school diploma or GED
• Experience in customer service from educational, professional training, or work experience
• Experience with PC applications, such as MS Word, MS Excel, and Outlook

At SILAC Insurance Company, our core values are not just a requirement, they are a standard by which we live. These values are incorporated every day, whether we are discussing ideas for new projects and procedures, finding a resolution for a customer's problem, or recruiting new talent. It is just one of the many things that make SILAC Insurance Company a Top Workplace.

We celebrate a diverse and inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace and strive to be a place where every employee feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.