Jackson Comfort Services - HVAC Installer

Jackson Comfort Services is Northeastern Ohio's premiere employer within the HVAC & Plumbing industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for an HVAC Installer to join our team! Whether you are a seasoned veteran or a novice; if you have a “can-do” spirit and a drive to succeed we want you to come grow with us!

Why Jackson Comfort?

When you join Jackson Comfort Services, you’re not just joining a company, you’re joining a team of passionate, highly trained and ambitious individuals who pride themselves on being the best in the industry.

Our company cookouts, holiday parties, employee appreciate celebrations, and team building activities help make work feel a little less like work.

As a top workplace, Jackson Comfort Services seeks out the best people and helps put them on the right path, with opportunities for continued education, advanced training and career growth. Your success truly matters to us. As a member of our family, you’ll be encouraged to reach new heights, hone your craft, and advance in personal development. The lessons and skills you are taught here, will set you up for lifelong success.

When we hire, it’s not only experience that we look for. If you’ve got the right attitude, ambition, and desire to excel in the trades, we’ll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it’s our investment in employee growth that makes Jackson Comfort Services a premier place to work.

What else is in it for you?

- Comprehensive Health & Dental Insurance

- Life Insurance

- Long-Term and Short-Term Disability Plans

- Retirement Plan with Company Contributions

- Company Vehicles for Technicians

- Company Provided Tools & Tool Allowance

- Uniforms

- On-The-Job Training

- Paid Holiday’s & Vacations

- Incentive Pay

- Access to Cutting-Edge Tools & Technologies

- Advancement & Career Growth Opportunities

- And More!

As a Residential HVAC Installer at Jackson Comfort Services, you will play a vital role in our mission to provide superior HVAC installations for our residential customers. Working in a crew of two, alongside an Install Apprentice, you will be responsible for safely and efficiently installing HVAC systems while upholding the highest standards of craftsmanship and customer service.

Key Performance Indicators (KPIs) for Residential HVAC Installer:

• Customer Satisfaction: Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly.
• Installation Quality: Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback.
• Efficiency and Productivity: Complete HVAC installations within the established timeframes, meeting or exceeding the company's productivity standards.
• First-Time Installation Success: Achieve a first-time installation success rate as established by the Installation Manager, ensuring minimal revisits or callbacks due to installation-related issues.
• Technical Proficiency: Continuously update and enhance technical skills, staying informed about the latest installation techniques, manufacturer guidelines, and industry best practices.
• Safety Adherence: Maintain a perfect safety record, strictly adhering to all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period.
• Mentorship and Guidance: Provide effective mentorship and guidance to the Install Apprentice, contributing to their skill development and ensuring a positive learning experience.
• Professionalism, Appearance, and Customer Communication: Demonstrate excellent communication skills when interacting with customers during installations. Uphold a professional appearance and demeanor while representing Jackson Comfort during installations, earning high marks for professionalism from customers.
• Accuracy of Documentation: Maintain accurate and complete documentation of installation details, equipment used, and any modifications in the company's systems, such as Service Titan.
• Team Collaboration: Work collaboratively with the Install Apprentice and other team members, fostering a positive and supportive work environment that promotes teamwork.
• Continual Improvement: Actively participate in performance reviews and self-assessments, identifying areas for personal improvement and setting development goals to enhance overall job performance. Pursue additional certifications and training opportunities to expand expertise and proficiency in installing various brands of HVAC equipment.
• Installer and Apprentice Development: Monitor and track the progress of the Install Apprentice, providing regular feedback and opportunities for growth and skill advancement.
• Timeliness and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at installation sites and appointments on time.
• Additional duties as assigned

Join our team and become an integral part of Jackson Comfort's commitment to exceptional HVAC installations, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us!