Job Title: Finance Operations Clerk

Reports To: Manager, Financial Operations

This is a full-time hourly entry-level clerical position in the Finance Department. The overall goal for this position is to build Bench Strength and act as a backup for all accounting operations functions and processes. This position requires the mastery of each operational finance position acquired over a twelve-month training period. By the end of the training period, the incumbent has the skills to assume any of the operations positions on a temporary or permanent basis. These include the cash/treasury functions, disbursements, AP, premium setup, invoicing, and problem resolution. The incumbent will assist with the annual audit, special projects and other duties as assigned.

Brief Description of Duties:

• Support the finance operations department in day-to-day activities, filing, spreadsheet maintenance, and other process and procedures as assigned
• Learn all finance operations positions; be able to function proficiently and competently during short and long-term absences in any one of the three operational positions
• Provide accurate and timely responses to customer inquiries
• Maintain professionalism at all times when dealing with internal and external customers.
• Recommend process improvement actions and methods improve operations in the finance department
• Other duties as assigned by the Finance Operations Supervisor

Minimum Skills Requirement:

• Passion for customer service
• Strong numerical and analytical skills
• Basic understanding of accounting terms and organizational skills
• Ability to quickly adjust to new processes
• Ability to work in an independent environment.
• Professional appearance and presence
• Excellent organizational skills

Other:

• One to two years work experience in an office environment
• Some undergraduate education in business, finance, IT, administrations, health care systems
• General knowledge and understanding of the insurance or health care industry