This Bonnet Creek Resort is looking for a Complex Director of Food and Beverage to join their Senior Leadership Team supporting the Signia by Hilton Orlando Bonnet Creek and Waldorf Astoria Orlando .

The Signia by Hilton Orlando Bonnet Creek boasts 1009 bedrooms and suites, with 210,000 sq. ft of meeting space. The hotel boasts 7 distinct dining options including La Luce, Zeta Asia, Harvest, Beech, Myth and Muse as well as a three-acre lagoon-style pool with lazy river.

The Waldorf Astoria consists of 501 deluxe rooms and suites and has 36,500 sq. ft of meeting space including the brand-new Central Park Ballroom.

Additionally, it has 4 signature Waldorf Astoria food and beverage restaurants : Bull & Bear, Peacock Alley, Oscar’s and Aquamarine, an amazing formal signature pool with lush landscaping as well as an 18-hole 7,113-yard championship Golf Course & Clubhouse Grill.

Position Purpose :

Directs and organizes the activities of the Food & Beverage departments, including but not limited to Culinary, Banquet Operations, Restaurants, Room Service and Bars across the Complex, to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.

• PlananddirectthefunctionsofadministrationandplanningoftheFood&Beverage departmenttomeetthedailyneedsoftheoperation.
• Clearly describe, assign and delegate responsibility and authority for the operation of all foodandbeveragedepartments
• Monitorand,whennecessary,developandimplementschedulesfortheoperationofall restaurants and bars to achieve a profitable result.
• Participatewiththechefandrestaurantmanagersinthecreationandmerchandisingof attractive menu designs to attract a predetermined customer market.
• Implement effective controls of food, beverage and labor costs among all departments and monitor the food and beverage budget to ensure efficient operation and that expendituresstaywithinbudgetlimitations,includingachievingbudgetedrevenueandlabor expenses.
• Assist the departmental managers in establishing and achieving predetermined profit objectivesanddesiredstandardsofqualityfood,service,cleanliness,merchandisingand promotions.
• Maximize food and beverage department profitability.
• Regularly review and evaluate the degree of customer satisfaction of the individual outlets, includingbanquetservice,torecommendnew operatingandmarketingpolicieswhenevera change in demand, customer dissatisfaction, or a change in competitive environment requires such changes.
• Investigate and resolve food quality and service complaints.
• Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications,recipes,portionspecifications,menuabstracts,foodproductioncontrol,job descriptions, etc.
• EnsurecompliancewithallHiltonpoliciesandproceduresthatrelateto food and beverage, as well as local, state, and federal laws and regulations.
• Hire,train,supervise,develop,disciplineandcounselallfoodandbeveragemanagement teammembersaccordingtopoliciesandprocedures
• Participateinthedevelopmentoftheannualbudget;developshortandlongtermfinancialoperating plans.
• Attendmandatorymeetingsincludingdivisionalmeetings,executivemeetings,staffmeetings,etc.
• Participateincommunitypublicrelationsforthehotel.
• OperatetraditionalsoftwareprogramssuchasWord,Excel,Publisher,PowerPointand / orOutlook Express.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success.

This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes :

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING

We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams : Best-in-Class PTO

Go Hilton Travel Discount Program

Hotel rates as low as $40 / night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support

Flexible Schedules Access to your pay when you need it

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Last updated : 2024-04-28