Position Summary:

A CCTV Monitor will oversee the daily operations of a 24/7 Central Command Center along with monitoring all sites and reallocating security personnel to ensure coverage.

Soft Skills:

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
• Strategic Planning: Effective engagement, communication, planning and execution of daily security responsibilities while meeting established deadlines. Can you accurately execute security checks based on the needs of the post requirements?
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you perform your duties to meet expectations and company benchmarks?
• Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business.Can you complete your daily assigned tasks and communicate maintenance needs of company assets

Responsibilities:

• Monitor and Reallocate security personnel as needed.
• Operates security access control system
• Monitor all sites and document all events/alarms. Take action in accordance with our policies and procedures along with client post orders
• Record security system alarms, facilities and security system/equipment deficiencies and other occurrences for appr follow-up
• Perform other security-related functions as directed by management and the client.
• Accurately complete and retain reporting documentation and logs required to provide reports for performance improvement opportunities

Requirements:

• 18 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Must have reliable transportation
• Strong attention to detail
• Strong computer and/or technology skills
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Ability to multitask and deal with competing priorities
• Professional demeanor and problem solving skills
• Experience working as a dispatcher, call center representative and/or security command center operator
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.