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Title: Fulltime Floating Operations Center Agent - Dispatch
Department: Operations Center
Reports to: Operations Center Managing Coordinator
Location: Omaha, NE
Travel Required: None
Positions Supervised: None
Compensation: $17 - $19 Hourly,Non-Exempt, based on experience
Office Hours: Monday, Thursday, Friday, Saturday, Sunday; 8am to 8am
About the company:
At Signal we make local ownership our strategy. We are the approachable global security brand, providing peace of mind to pursue passion in life for everyone who touches our brand. Our mission is to ensure our customers, owner-operators, and employees feel empowered in their communities and life.
We're your path forward, empowering you to become a subject matter expert supporting our network of customers and franchises who accelerate us into the future. As industry leaders, we invest in leading business technology and resources that free you to focus on developing your career. We're an opportunity to combine your passion to serve and your ambition to grow as you make a lasting investment in your future.
Position Summary:
The Operations Center Agent is responsible for receiving incoming calls from national account clients or on behalf of Signal Franchises and dispatching the necessary service to address their need. This individual will also assist local operations to ensure client reports meet reporting standards.
Roles:
Qualifications/knowledge:
Skills/Abilities:
Team Member Benefits:
The Office Environment:
As part of the company, you can expect to work in a standard office setting where there is a positive team atmosphere. Our office is a collaborative space where cross-department projects are frequent. Occasional overtime may be required as business needs dictate.You will have exposure to moderate noise levels and on occasion outside weather conditions (walking between buildings, networking events).
Physical Demands:
Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using a calculator, computer keyboard, and phone. This description is intended to provide only basic guidelines for meeting job expectations.
Physical Demands key:
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5 hrs./day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs./day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5 hrs./day)
O (Occasionally) – Walk, Reach above head, Climb, Crawl, Squat, Kneel, Bend, Carry 11 lbs. or more, Push/pull 11 lbs. or more
F (Frequently) – Stand, Sit, Handling/Finger dexterity, Reach outward, Carry 10 lbs. or less, Push/Pull 10 lbs. or less
Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Full Time
$49k-63k (estimate)
05/22/2024
07/21/2024