Essential Job Functions

• Ensure that guests have a pleasant and memorable dining experience.
• Monitors setup/breakdown, maintenance, cleanliness and safety of dining areas.
• Reports to shift manager and assists manager with monitoring staff, side work and table checks.
• Assist in overseeing cleanliness and sanitation standards in compliance with state and local health regulations throughout the restaurant pre, during, and post service, including, but not limited to the following duties:
  • Setting up work stations, cleanliness and storage of dishes, filling dish machines, ensuring correct chemical levels, maintaining efficient traffic patterns throughout restaurant.
• Assist in controlling and analyzing cost, breakage, quality of support provided to banquets and other areas, condition and cleanliness of equipment, and guest satisfaction. 
• Assist in educating employees on current safety issues to ensure compliance with all health and safety regulations.
  • Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Notify Executive Steward if repairs are needed. Ensure that equipment is prepared and operational for the following day’s work.
• Assist in determining the minimum and maximum stocks and control the par stocks of all materials and equipment. 
• Responsible for overseeing all staff to ensure opening/closing side work is completed and restaurant is cleaned and restored to manager’s satisfaction for next shift.
• Alert manager of any issues that arise during service, ie; unsatisfied guests, low stock of materials.
• Ensure that shift cash tip count is completed promptly and returned to a manager.
• Attend and participate in daily briefings as needed to obtain optimal results.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services. 
• May interact with outside contacts:
  • Guests – to ensure their total satisfaction
• May conduct inventories as needed.
•  May assist with other duties as assigned including but not limited to assistance with food dish-up, completing set-up sheets, assisting with set-up and break-down for various events, etc.
• To follow all company policies, procedures, and safety standards, including proper equipment handling to avoid injury to yourself and others.
• To maintain the cleanliness and safety of work areas at all times.
• To attend all mandatory meetings as directed.
• To perform other tasks, including cross-training, as directed.
• To help keep staff moral positive.