About Us

• Making Our Culture More Inclusive and Affirming
• Seattle's Indigenous Heritage Acknowledgement
• Race, Equity and Social Justice

About The Positions

• Provide excellent customer service to all customers and guests
• Act as shift manager, overseeing all operations within the cinema space
• Ensure that SIFF’s operational procedures, customer service policies, and safety protocols are followed consistently by all staff and customers
• Act as the main escalation point for any customer service issues or staff incidents during assigned shifts
• Ensure staff arrive on-time, are given proper breaks, record their time correctly, and have all information and coaching needed to successfully complete their tasks
• Balance box office and concession tills, while investigating discrepancies
• Create and secure cash drops
• Record and report sales.
• Complete and send out Shift and Daily Cinema reports
• Ensure proper opening and closing of the cinema
• Turn on/off automated cinema projection equipment and perform basic adjustments, during shifts when a Projectionist is not scheduled
• Ensures quality cinema presentation is provided, when a Projectionist is not scheduled
• Ensure cinema is secured and alarm is set at the end of the night
• Take the lead in any emergency situations; following SIFF’s Safety & Emergency Protocols to ensure the safety of everyone within the cinema space. Responsible for properly reporting any safety or emergency incidents to Cinema Management
• Provide exceptional coaching, training and example for cinema staff
• Perform assigned equipment and building upkeep & cleaning duties including nightly popcorn machine cleaning
• Assist with supply and stock inventorying
• Assist with management, set up, and tear down of special events, as needed
• Other duties as assigned

SIFF believes in an equitable hiring process

• This is a part-time, hourly position
• This is an FLSA overtime eligible nonexempt position (paid at 1.5x standard rate)
• Leave and holidays per the benefits guidelines and Employee Handbook
• SIFF proudly supports SCWU, our cinema workers union. This position is union eligible.
• Employees have access to discounts and passes to SIFF programming and programming and events hosted by neighboring Arts organizations

To Be Considered For This Role

Qualifications

• 2 years excellent customer service experience
• 2 years of accurate cash handling experience
• 1 years working in a cinema
• 1 years experience as a team leader
• 1 years experience with ticketing and concessions point of sale software
• A friendly, and professional demeanor in interactions with customers and team
• Ability to multitask and think on your feet
• Familiarity with both Google Drive and Microsoft Office
• Must be 21 years of age or older
• Current WA state Food worker card and WA MAST 12 Alcohol Server Permit, or ability to obtain them
• Demonstrated commitment to racial equity

Desired

• 1 years staff management experience
• 1 years experience with computers and POS systems
• Knowledge of and appreciation for independent cinema

SIFF believes in an equitable hiring process

• This is a part-time, hourly position
• This is an FLSA overtime nonexempt position (1.5x rate for Overtime and Holidays)
• Leave is earned per the benefits guidelines and Employee Handbook
• Employees have access to discounts and passes to SIFF programming and programming and events hosted by neighboring Arts organizations

To Be Considered For This Role

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