About Us

• Making Our Culture More Inclusive and Affirming
• Seattle's Indigenous Heritage Acknowledgement
• Race, Equity and Social Justice

About The Position

Primary Roles and Responsibilities

• Oversee of the Guest Relations Staff, including the Filmmaker Services coordinators, Guest Logistics Coordinators, and department associates
• Manage tracking documents for Guest information
• Manage the Guest Relations budget
• Work with Artistic Director and Associate Director of Festival Programming regarding guests to be invited
• Invite all approved guests to the Festival, answering guest questions & getting confirmation before passing them along to the Filmmaker Services Coordinators
• Oversee travel arrangements, reimbursements, and ground transportation for all out-of-town guests
• Capture information for database on all local and/or guests coming “on their own”
• Work with the Box Office on the pass and accreditation needs of all guests and industry attendees
• Oversee all aspects of the Festival cars, including insurance, car delivery, maintenance, and parking
• Oversee hospitality for guests coming to the Guest Office
• Create invitation lists and inviting all guests to “filmmakers dinners”
• Invite guests to appropriate special events 
• Be on call 24/7 during the Festival to answer questions & troubleshoot

Qualifications

• Two – three years experience in coordinating and overseeing large numbers of attendees for an event
• Two – three years experience in a management position
• Prior experience in some aspects of Film Festivals is preferred
• One - two years experience with accommodating, scheduling, and coordinating domestic and international travel 
• One - two years experience managing volunteers or interns
• Proficient using Google Drive and G Suite
• Must be 21 years of age or older

Desired

• Have superior leadership, supervision, and interpersonal skills
• Have the ability to lead and motivate a diverse and changing/rotating team
• Have exceptional customer service skills
• Be organized and detail oriented
• Have strong written and verbal communication skills
• Have the ability to prioritize, multi-task, and problem solve
• Have the ability to remain calm under stress with the ability to stay focused on a task
• Pay keen attention to details, a love for excel spreadsheets, and a disposition for a fair amount of screen time in front of a computer
• Community arts, festival and/or non-profit experience is a plus
• Experience with Filemaker Pro database and/or Shiftboard scheduling software is a plus

SIFF believes in an equitable hiring process

• This is a temporary full-time, hourly position
• This is an FLSA overtime non exempt position (Overtime rates are 1.5x hourly rate)
• Employees have access to discounts and passes to year-round and Festival programming
• This position is not eligible for healthcare or other benefits

To Be Considered For This Role

• Attach your resume detailing all relevant professional experience to the role
• A cover letter stating why you’re interested in SIFF and your experience to be successful in the role
• All attachments must be in PDF file