Mission To create experiences that bring people together to discover extraordinary films from around the world. It is through the art of cinema that we foster a community that is more informed, aware, and alive.

Equity Values SIFF believes that valuing and promoting diversity is vital to our mission. We are dedicated to improving racial equity within our organization and our community. SIFF uses our unique position to share diverse perspectives in visual storytelling while empowering new voices to share their own stories and promoting accessibility for all people. We strive to foster diversity in all facets of our organization, from board to volunteer, from artist to audience and beyond.

• Making Our Culture More Inclusive and Affirming

• Seattle's Indigenous Heritage Acknowledgement

• Race, Equity and Social Justice

Reporting to the Assistant Box Office Manager, Festival Box Office Associates provide every customer

with a top-notch experience over the phone, via electronic communication, and in person. Box

Officers are responsible for festival ticket and pass sales, voucher redemption and customer

service.

Dates of Employment: April 24- May 28, 2023 (The actual dates will vary and will be discussed upon interview, but this is the range of availability needed for this role)

• Accurately and efficiently sell tickets, gift certificates, memberships and passes

• Open/Close box office, reconcile cash drawer, provide daily transaction reporting

• Provide excellent customer service and positive cinema going experiences to all SIFF

customers and guests

• Assist customers with purchasing and viewing virtual cinema via email and phone when

needed

• Provide information about SIFF and SIFF’s programs to customers and guests

• Other duties as assigned

• 1 years of customer service experience; ticketing experience a plus

• 1 years cash handling experience

• Superior customer service skills

• Ability to multitask and think on your feet

• High comfort level with computers and POS systems

• Enjoy working in a fast-paced, customer focused environment

• Self-motivated as well as an excellent team-player

• Ability to work a flexible schedule consisting of nights, weekends and holidays

• Strong communication skills

• Demonstrated commitment to racial equity

• Demonstrated ability to work with diverse, creative personalities

• Ability to maintain confidentiality with information

• Be organized and detail oriented

• Have strong problem solving skills

• Demonstrated ability to remain calm during stressful situations

• Poses a professional demeanor; outgoing and friendly personality

• Passion for film a plus

• This is a part-time, temporary, hourly position

• This is an FLSA overtime nonexempt position

• Leave and holidays per the benefits guidelines and Employee Handbook

• Employees have access to discounts and passes to SIFF programming.

Attach your resume detailing all relevant professional experience to the role and a cover letter stating why you’re interested in SIFF and your experience to be successful in the role

AAP/EEO Statement: SIFF provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.