3 Remote Call Center Representative Jobs in Kansas, MO
Siesta Key Property Management LLC is Hiring a Remote Remote Call Center Representative
We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers.
You main goal will be to effectively address customer issues, complaints and inquiries in a timely manner.
Call Center Representative duties and responsibilities
- Manage inbound and outbound customer calls in a timely manner
- Identify customers’ needs and wants, give your best to clarify information
- Research every issue and provide solutions to them
- Recognize opportunities to upsell our products and services
- Follow our company's communication “scripts”
- Keep records of all conversations in our call center database in a comprehensible way
- When assigned, attend educational seminars
- Build strong relationships with customers
- Follow our customer engagement strategy
- Meet qualitative and quantitative targets
Call Center Representative requirements
- Previous experience in a customer support role
- Track your own work on a daily basis and compare to banchmarks
- Strong phone and verbal communication skills
- Excellent listener
- Adaptable to different personality types
- Familiarity with CRM technology
- Customer focus
- Ability to multi-task
- Set priorities
- Excellent time management skills
- High school degree
Job Summary
Full Time
$31k-40k (estimate)
04/23/2024
06/22/2024
The job skills required for Remote Call Center Representative include Call Center, Products and Services, Customer Support, Verbal Communication, Time Management, Customer Focus, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Call Center Representative positions, which can be used as a reference in future career path planning. As a Remote Call Center Representative, it can be promoted into senior positions as a Contact Center Representative II - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Call Center Representative. You can explore the career advancement for a Remote Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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