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Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.
We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Client Service Manager to Pioneer breakthroughs in healthcare. For everyone. Everywhere.
Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.
Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers.
The MegaLab Client Service Manager provides highly visible customer support through the management of onsite installation, service, maintenance and modification of automation equipment at the site(s). The MegaLab Client Service Manager may perform frontline service activities if needed. This highly visible role is a critical component to our holistic approach in solving our customer’s most difficult problems.
The MegaLab Client Service Manager may manage a team of automation field service technicians at multiple customer locations. The MegaLab Client Service Manager will also be responsible for daily interaction with customers to provide regular updates and to manage escalations as required. Additionally, the MegaLab Client Service Manager will be responsible for managing working relationships with second and third level technical support, customer line operators, and other internal sales and service counterparts. The ideal candidate will have automation tracking experience in a fast-paced and demanding work environment.
Key deliverables will include:
Qualifications:
At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.
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Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site.
If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers.
If you wish to find out more about the specific position before applying, please visit: https://usa.healthcare.siemens.com/about.
As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.
Job Type: Full-time
Pay: $70,992.73 - $92,722.42 per year
Benefits:
Experience level:
Shift:
Work setting:
Work Location: In person
Full Time
Ancillary Healthcare
$86k-111k (estimate)
03/28/2024
04/24/2024
www.siemens-healthineers.com
Malvern, Pennsylvania
>50,000
Michael Mathewson
$10B - $50B
Ancillary Healthcare
Siemens Healthcare was founded in 1847. This company provides health care software solutions. Their headquarters are located in Bavaria, Germany.