Position Overview:

As part of the Services team, own the definition of the Services account strategy, facilitate, and support the successful generation of revenue against financial goals derived through the Services delivery business across the account portfolio! Build business relationships with the Siemens account team, Siemens delivery teams, and Customer collaborators aligned to SPL Country and Zone objectives. Supply and support business planning to accomplish goals of Services. Develop financially quantified Service proposals with moderate complexity for Customers and align them with their business needs.

Provide direction in coverage and capacity resource planning and alignment with the Services delivery teams and Customers, where medium sized teams are needed. Works under self-management on Service opportunities of medium to high complexity scope. Expand revenue in alignment with DISW country-level objectives.

Responsibilities:

Account Planning and Support

• Lead the definition of the Professional Services components of the Account Strategy

• Provide input to the Siemens product roadmaps as needed to support the account portfolio

• Develop and deliver industry content at regional groups and conferences in alignment with the account portfolio

• Actively establish relationships with the internal and external collaborators specific to each account

Engagement Definition

• Supply to the value planning activities with the Sales Account Manager, Portfolio Development, and Presales Business Development team

• Use commercial and intuition for business to define project scope and ensure it is delivered within time, budget, and quality goals

• Identify and engage with other Siemens team members as needed to support opportunity growth

• Resolve and acquire the customer-specific Service engagement model and translate it into the Statement of Work, adhering to global standards and legal requirements

• Regularly connect with various levels of the Siemens and customer teams including executive-level messages

• Develop the project scope definition using the Services Delivery Framework and tools

• Thoroughly define the project estimate using the Services Delivery Framework-based estimating process

• Identify and convey the initial project risks including their assumptions, mitigations, and dependencies for projects of moderate complexity

• Improve the resource options and costing model for the project/program (e.g., GDC, Partners, Contractors) to achieve efficiency for the customer and commercial viability for Siemens.

• Prepare and review the detailed Statement of Work documentation and obtain Siemens’ and the customers' acceptance

• Recognize the need for engagement with the Siemens legal, commercial, and leadership teams to resolve customer engagement terms

• Lead the Services negotiation activities with the customer and clearly establish the conditions for project change

Delivery Support

• Bridge the Gap between Sales and Professional Services delivery to meet and lead client expectations

• Work with Services Management to request and assign appropriately skilled and experienced resources to fill key Siemens project positions for Project Management and, if required, Lead Architect for medium engagements, and ensure project onboarding is effectively achieved.

• Support the Project Manager to engage and contract any required offshore/nearshore/partner/systems integrator/contractor resources

• Participate as a committee member on customer committees for each active project and supply to periodic account reviews such as Technical Review Boards (TRBs) and Management Review Boards (MRBs)

• Participate in project status review meetings

• Support the issue customer concern process and ensure resolution progress for both project and commercial issues

• Ensure that customer product needs are communicated to the Product Management team within the Product Development processes

Learning, Mentoring and Leadership

• Ensure usage of the Siemens framework across the account portfolio, Ensuring the usage of required templates and tools to drive standardization

• Obtain and share Industry, Business Segment, and Portfolio knowledge and standard methodologies

• Develop standard methodology tools and lessons learned to share with Zone level Engagement Management peers and register in the Services Delivery Framework sharing system

• Provide input into performance reviews for key project contributors

• Supply feedback to the standard practices and tools teams to ensure continuous improvement

General

• Uphold the professional integrity of Siemens, while supporting the interpersonal cultures and values. Maintain reputation in company markets as well as all staff, customers, suppliers, partners, and regulatory/official bodies.

• Willing and able to travel to appropriate work locations, as required by SISW or specified by the customer pursuit/project.

• Willing and available to work the core hours required by SISW or specified by the customer project, respecting local country legislation and company policies.

• Record expenses in an accurate and timely manner

• Always uphold the professional integrity of Siemens

• Always upholds and implements Siemens compliance guidelines

• Enforce to all Siemens Health and Safety policies

• Enforce to, and promote all core internal and customer processes relating to the effective undertaking of the role

• Ensure that all communication channels within the business are adhered to

• Provide input, where appropriate to team meetings

• Undertake any business administration in line with job activity

• Undertake any other duties required by the company

Preferred Knowledge/Skills, Education, and Experience

• Professional services experience in a delivery and/or selling role with at least 3-5 years of experience in DISW software products for PLM and/or MOM (Teamcenter, NX, Opcenter, Mendix, Mentor)

• Bachelor’s Degree or equivalent experience in Computer Science, Engineering, Math, or other similar subject areas

• Ability to present to Senior Customer Leadership teams and drive business conversations and discussions

• Demonstrated ability to handle different personalities; the vagueness and fluidity of the selling process; conflicting agendas and objectives from various partners in a thoughtful, supportive manner without causing confrontation

• Consistent track record to collaborate with diverse global teams and ability to orchestrate proposals requiring input from several resources and teams spread across the zone and globe

• Excellent presentation, verbal, and written communication skills

• Have a style characterized by a high level of integrity and trust based on ethics and Siemens values

• Results-oriented, organized, highly motivated, and diligent with a high level of energy/high sense of urgency

• Experience working with customers in the BU - for the manager to provide additional information

• Travel 20% Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The total cash compensation range for this position is $116,100 to $232,200 with 10% of this being comprised of an annual incentive target. The actual compensation offered is based on the successful candidate’s work location as well as additional factors, including job-related skills, experience, and relevant education/training. Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: www.benefitsquickstart.com In addition, this position is eligible for time off in accordance with Company policies, including paid sick leave paid parental leave, PTO (for non-exempt employees) or non-accrued flexible vacation (for exempt employees).

#SWSAAS

#LI-PLM

#LI-HYBRID

#LI-HM2

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click here.

Req ID: 390986