Description

The Rescue Specialist is responsible for overseeing the sales and service aspect of Fire Industry Rescue Equipment. This individual will be the subject matter expert in fire rescue equipment. Duties will include sales presentations and product demonstrations, negotiating contracts with potential clients, and servicing customer rescue equipment. This individual is the direct point of contact with a customer and in charge of ensuring a customers needs and expectations are met.

Duties and Responsibilities

Maintains and expands key customer accounts; building and maintaining rapport with key customers; identifying new customer opportunities.
Recommends product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
Accomplishes sales and organization mission by completing related results as needed.
Utilization of CRM for daily activities and reporting purposes.
Attend industry trade shows to identify potential sales leads.
Schedules and performs product demonstrations with potential customers.
Recommend marketing strategies to target territory needs.
Accomplishes sales and organization mission by maintaining unit, revenue and profit goals.
Maintain compliance with all company policies and procedures.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required:

Must have good mechanical aptitude
Excellent verbal and written communication skills, including ability to effectively communicate/negotiate with internal and external customers.
Excellent computer proficiency (Pierce Pulse, MS Office Products).
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Strategy development, project management, problem solving, and change management skills.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices.
Wide degree of creativity and latitude expected.
Strong leadership skills.
This is a full-time position and residency must be within territory assigned.
Must have a valid driver license with clean driving record.

Education and/or Experience

High School Diploma or GED required.
Fire industry background and advanced knowledge of Fire Rescue Equipment