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About Sibylline
Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs through the provision of high-quality risk analysis, due diligence and consultancy services. The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees to build their own personal profiles as well-regarded analysts within the broader industry.
Key attributes of Sibylline employees are:
Our Benefits include:
About the Role
Sibylline is hiring a Customer Experience and Relationship Lead to work under our Products and Analysis Manager within our client’s Insights and Global Initiatives (IGI) vertical. The individual will be responsible for ensuring a positive internal customer experience for stakeholders and partners of the organization's corporate physical security Global Security Operations Center (GSOC).
This virtual role will be based anywhere in the US and will require close collaboration with the rest of the Products and Analysis team, along with the other teams under the IGI vertical—the Business Intelligence and Data Analytics team, the Global Initiatives team, and the Reporting Initiatives team. We are looking for someone who is enthusiastic about optimizing our customer experience through inventive thinking, data-backed strategic initiatives, and exceptional interpersonal skills. This is an exciting opportunity to contribute to a customer experience strategy for a relatively new team from the ground-up.
Duties and Responsibilities
Relationship Management
Strategic Insights and Analysis
Knowledge Management
Skills, Experience and Qualifications
Minimum
Desired
Next Steps
Successful candidates will be invited to complete a writing assessment (at an arranged time to suit you) to test writing and analytical ability, followed by a set of psychometric tests. Shortlisted applicants will then be invited to a final panel interview. In the current environment, our interviews will be conducted virtually.
The remuneration for this role is negotiable for the right candidate, dependent on qualifications, aptitude and experience. The salary range for this role is $90,000 - $110,000.
Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation, gender, ethnicity, age, political beliefs, culture and lifestyle. The firm is committed to fostering a business culture that reflects these values and promotes equal opportunity.
Full Time
$90k-118k (estimate)
04/21/2024
06/19/2024