JOB
Under the general direction of the Public Health Supervisor, the Community Health Worker Serves as a bridge between the community and the health care, government and social service systems to build trust and empower priority populations by collaborating with organizations and individuals based on established care plans and department policies, rules and procedures.
EXAMPLE OF DUTIES
Collaborating with health care providers, providing health screening in the community, completing outreach activities with community organizations, and providing individual client visits.Complete billable and non-billable activities and produce documentation needed for successful reimbursement of community health worker services.Encourages and supports community members to make concrete steps toward promoting their health and managing their chronic illnesses (e.g., diabetes, asthma, vascular disease)Support young families and new parents in connecting to resources that will assist them in developing a successful health outcome.Work in partnership with public health nurse following through with identified needs in the individual care plan of the clients.Work with adult and waiver case managers in delivering services needed for successful health outcomes for their clients.Other duties to include regular attendance of agency staff meetings and staff unit meetings; completion of assignments in a timely, organized and accurate manner; maintaining a safe environment for self and others and regular attendance is essential to the maintenance of a smooth and consistent workflow of the employee's responsibilities and the functions of the Agency as a whole.Attend trainings as needed to successfully perform duties. Comply with Minnesota Data Practices Act, HIPAA and other regulatory laws, rules and statutes.Other duties as assigned.
SUPPLEMENTAL INFORMATION
Skilled in: Oral and written communications.Establishing and maintaining effective working relationships with employees, clients, supervisors, department heads, officials, and the public.Interpreting, implementing and applying guidelines, rules and requirements of programs and services associated with job responsibilities.Updating and maintaining various client logs, lists, databases, documents, forms and records.Operating department specialized applications and computer systems relevant to job responsibilities.Applying department procedures, processes and program requirements in coordinating and handling case management duties in delegated areas.Interviewing, collecting and performing various screening and intake support services.Applying department policies and procedures in dealing appropriately and consistently with program clients and delivering services to clients.Developing client rapport and providing client services to clients.Operating, using and utilizing departmental applications in updating and maintaining client records and files.Preparing narrative reports, case files, forms and materials required by the department.Essential knowledge and specialized subject knowledge required to perform the essential functions of the job: Knowledge of County, department policies and procedures in areas of assignment.Knowledge of interviewing techniquesKnowledge of agency programs, services, policies, procedures and organization.Fundamental knowledge of community resources.Knowledge concerning the operation and use of computer equipment, general productivity software (i.e. spreadsheets, word processing, etc.) and human service customized applications and software (e.g. MAXIS, SSIS, etc.).Knowledge of data privacy regulations and data retention schedules.Fundamental knowledge of office procedures, functions and recordkeeping and basic case management activities and requirements.Ability to relate to people in an appropriate manner. Physical requirements associated with the position can be best summarized as follows: Light Work: Exerting up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.